Note globale
4,7
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
12 juin 2020

This app has really helped spot the bad parts of my store and has made my conversion rate go through the roof!

Cheeky Monkey Learning
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 16 juin 2020

Very excited to hear that you’ve already seen such an improvement to your conversion rates!. Love to see how this insight from Lucky Orange helped you make it easier for your visitors and help you increase those sales. Thank you for this five-star review, and I’m here if you need anything else!

Cheers - Kelsey from Lucky Orange

Modifié le 18 juin 2019

I love this app, it's easy to set up just download it and your store is automatically connected, but the reports are not accurate sometimes. I have reached the Dev team and they fixed my report issues and changed some of the settings, also extended my free trial. Now I'm able to see an accurate report from my store sessions. I recomand this app if you like to see what your customers are doing in your shop and the app team is always there to help you when you need it.
Thank you!

SprayItOff
États-Unis
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 17 juin 2019

Hey SprayItOff. Thank you for the feedback. We are sorry to hear you are having some trouble with your first experience on Lucky Orange and we would love to see what we can do to give you some additional time to test out our services. While we try our best to track all visitors to the site, there can be some instances (do not track settings, etc.) when doing so is not possible. Additionally, we are not able to track the checkout pages on Shopify (unless you are on Shopify Plus) which could be leading to the discrepancy in sale statistics. We would encourage you to speak with your Shopify rep about this need and we would be happy to discuss this in further detail with them (if upgrading to Shopify Plus is not an option for you at this time). Please email us directly at support@luckyorange.com at your earliest convenience so we can help with any further items at this time.

10 juillet 2020

I am very happy with this company! I have used them before with other stores & they always help me figure out what is wrong with my website early on.

Circle and Luck Company
États-Unis
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 14 juillet 2020

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Bradley with Lucky Orange

1 mars 2018

Great little app. Excellent for Quality Assurance and identifying customer experience. Chat only support but solid and definitely worth what we have been paying.

Usa Monte
Canada
Environ 2 mois d’utilisation de l’application
15 juillet 2021

Love the App, works like magic. You get to see what actually drives or scare away your customers
And the Support team is great!

Super Macaw
Inde
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 15 juillet 2021

Thank you for your review! We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Justin from Lucky Orange

14 septembre 2016

A+++ Excellent - Amazing App ! This is so useful to track visitor's to our site and see what they looked at. The chat works great. The best app for helping conversions ever. LOVE it! :)

Power Source Pro
États-Unis
Environ 2 mois d’utilisation de l’application
14 septembre 2020

This is the best APP ever for track your customers experience, and by this, you can easily understand what you need to change to boost the conversion % of your store!

MASKPROOF®
Italie
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 18 septembre 2020

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. We strive to make our customers walk away saying things like, “this is the best app ever!” Thanks for this five-star review! Always here if you need anything from our team!

Cheers - Bradley from Lucky Orange

Modifié le 10 novembre 2017

Didn't work at first but seemed to be a glitch on the Shopify side with logins and having multiple accounts. Lucky Orange support reached out and got it taken care of. Appreciate the fast response and getting us taken care of. Look forward to using Lucky Orange for our site!

Trezor Us
États-Unis
Environ 2 mois d’utilisation de l’application
19 mars 2018

I highly recommend this product to anyone starting out in e-commerce. It's really helping me figure out what I need to change on my website in order to get more sales. The customer service with these guys is also amazing. They go above and beyond when you need help and are very patient with us newbies. If you want to make more sales in your store download the app right now!

Kind Garden Supply
États-Unis
Environ 2 mois d’utilisation de l’application
6 avril 2022

This saved my Bussiness, I can see what I'm doing wrong and how I can change things to solve my busses issues. 10/10
very satisfied

Tearlesss
États-Unis
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 7 avril 2022

Wow! It’s an absolute honor to be able to help you save and grow your business. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’ve shared your glowing review with our team - hearing testimonials like this makes us realize how important it is to keep working hard for customers like you. Thanks for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Kelsey from Lucky Orange