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The app is working great and the customer support is very helpful!
Using Lucky Orange's Heatmaps & Replay has been an insightful experience for our team. The heatmaps provided a clear visual representation of user interaction on our website, allowing us to identify popular sections and areas that need improvement. Additionally, the replay feature was incredibly valuable, as it gave us the ability to watch user sessions in real-time, helping us pinpoint usability issues and enhance the overall user experience. Integrating these tools into our optimization strategy has contributed positively to our website's performance and conversion rate.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. When you get that front row to what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Phenomenal app! It really changed my analytics game. After using it, I got insights in customer behaviour that would allow me to increase sales convertion! I highly recommend Lucky Orange!
These are words we love to hear! We love that Lucky Orange insights have been helpful in understanding your visitors and increasing sales. Thank you for this five-star review and recommendation! I’m here if you need anything else!
Cheers - Justin from Lucky Orange
Fast service from Justin in setting up the announcement feature. Brilliant app with great customer service!
Justin here! Glad to have helped with the announcement feature - we love impressing our customers with our technology and customer service. Thanks for youre review!
Cheers - Justin from Lucky Orange
Love this app i use it on two of my stores and this is one of the best tools I use to see my traffic live ,Tip if you do FB ads and use the UTM its amazing to see how each ad preform, I personally not a big fan of google analytic to much data to process, so with Lucky Orange i can see in a min whats going on with all my traffic
This is a must have app for all stores. Has helped me improve my customer journey. Simple and effective user interface allows you too see the recordings easily. Recordings can also be viewed on your phone. Will save you if you missed a bug during store set up!
These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
This app got recommend to me from a friend and I almost didnt scheudule a call because i thought i knew it all LOOL. Man good thing i ended booking the call because after todays call with Jordan Dodd it was completely GAME CHANGER. He really went in depth on who to use all the futures in the app. There's so many things you can do on lucky orange; it literally feel like a all in one place. Chat feature, announcements, events, Ect... I would recommend this app to anyone who had a eccomerce store or website. 10/10 all day everyday. Now its time to implement these tactics and put them to use. And to mention the call is free when you sign up so it's a WIN WIN situation. Thanks again to the team and Jordan Dodd.
Thank you for the five-star review! So glad you found your onboarding call so beneficial! Using conversion rate optimization tools like announcements and chat can make a massive difference to your business. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Totally recommended app. Easy to use, great reports. A must have app for everyone who is serious into business. Support is also outstanding, even on weekends. Thank you very much!
We specifically use this application to identify and fix the issues on our store based on the user behavior. It is just a week since we started exploring, plenty of features and I love it. The result is really insane. every eCommerce store should have this application to provide a better shopping experience to customers. According to us it is our essential application. We have tried different apps but this one surpassed our expectation. So far the support is great.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Justin from Lucky Orange
I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.
Thank you so much for the five-star review! Using live chat as part of a conversion rate optimization strategy can provide invaluable insights into website visitors' behavior. Please reach out if there is anything we can help you with!
Cheers - Bradley from Lucky Orange