Avis (1 364)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
10 mai 2017

Love the app and the statistics it gives and the ability to be able to chat with customers.

Zoe And Eve
États-Unis
3 mois d’utilisation de l’application
Modifié le 30 août 2019

I was lucky the day I found this app as it is the most valuable one I use. After just 2-3 days of use I determined customers were having trouble moving around on my theme. I replaced it almost immediately. I can see where my customers are coming from, what times, what device they are using, and actually see their movements while shopping.
App was easy to download and set-up and I used the free trial before spending any money.
Highly recommend.

NikkiBrands
États-Unis
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 30 août 2019

We are happy you were able to pinpoint your customers' issues on your website so quickly and make the necessary changes! Appreciate your feedback, we love hearing from our customers how they use Lucky Orange to optimize their customers' experiences.

Cheers- Justin at Lucky Orange

20 février 2018

To the many shop owners unsatisfied with conversion who post questions in forums asking for advice, this app may be the only advice you need.

Clinicalposters
États-Unis
3 mois d’utilisation de l’application
26 octobre 2018

So far, so good! I installed this map for the Heatmap functionality and it's already proving useful for figuring out ways to tweak my pages. The backend is easy to use and I really appreciated the 15 minute orientation call. I didn't know that it also had chat and polling functionality, which are two useful features that I had planned on adding later.

Walnut
États-Unis
3 mois d’utilisation de l’application
14 octobre 2019

I use this app every single day to analyze what tweaks I need to make on my website to make it easier for customers to place orders. It is an invaluable tool, and the support is swift and excellent.

Only Stop Shop
Inde
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 15 octobre 2019

Sometimes even little tweaks can make a big impact on your customers' online experience. Thrilled to hear Lucky Orange is a part of your daily improvement processes and don't hesitate to reach out if we can be of service in any way!

Cheers- Jordan from Lucky Orange

13 septembre 2023

I must say I did have some trouble getting the app to download the code correctly on my shopify store BUT after some little chats with Lucy Orange (Emilia) she managed to walk me through it and we finally got there. She was pretty amazing to be honest with you and I wish I had contacted via zoom before just messaging as it was a lot quicker and easier.

So far it's great and certainly helps me see who is looking on site and also what they are looking at...early days of course but so far so good! thank you Lucy Orange x

Cargo Clothing
Royaume-Uni
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 27 septembre 2023

Emilia here, and I love to support users like you! We love to impress our users with our onboarding and technology. It's always our goal to get your started analyzing visitor behavior to start improving your customer experience and sales. Thank you for your kind words, and we're here to support your journey with Lucky Orange.

Cheers - Emilia from Lucky Orange

20 janvier 2020

Great app! Highly recommended application for seeing how customers are using your site. There are lots of super useful features.

Arcido
Australie
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 21 janvier 2020

Appreciate the recommendation and love hearing that you are finding our features to be useful on your website. Great to connect with you!

Cheers- Justin from Lucky Orange

Modifié le 30 juin 2023

Lucky orange is one of those apps that is essential to my store. I do not run and ads without it live because otherwise I cant see any points of friction my customer experiences. This app has saved me so much money on finding simple navigation errors or spelling mistakes that would otherwise deter potential customers. Highly recommend, it isnt even up for debate tbh.

I just want to update my review: It says that I have been using this app for 3 days, when in reality ive been using it for months. I would not be where I am today without this app, I truly mean it. I ALWAYS find something I need to change, even when I proof read my website 5 times before launching an iteration. If you are wanting to know why your conversion rate may have tanked, or what you can do to get it better. Get this app right now.

Prospa Lab Co.
Australie
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 30 juin 2023

We're absolutely thrilled to hear that Lucky Orange has become an essential part of your store's operations. It's our goal to make sure you're equipped with the necessary tools to spot any points of friction that your customers may experience. Thank you for your strong recommendation and for being such a valued member of the Lucky Orange community! If you need any assistance, don't hestiate to let us know.

Cheers - Bradley from Lucky Orange

7 janvier 2017

Shop owners you need this app! It revealed so much. First of all, in some countries and depending on the user's system some folks are seeing pages of your website that have since been updated. This app provides information you would otherwise not know and need desperately to improve your sales. It is literally like looking over the shoulder of the site visitor. Worth every penny!!

The Legacy Dream Luxury Company
États-Unis
3 mois d’utilisation de l’application
6 novembre 2023

Lucky Orange has been valuable for my small business. It lets me monitor website traffic in real-time and to see how I can better serve visitors. If you want to dive deeper into your online presence and give your visitors a better experience, Lucky Orange is a total game-changer!

MOD BIKES
États-Unis
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 10 novembre 2023

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!

Cheers - Emilia from Lucky Orange