Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
2 juillet 2020

Great customer service & I love how easy it is to track what people are doing on your store!! Would 100% recommend Lucky Orange.

Boring Wish Co.
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 8 juillet 2020

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your store. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance!

Cheers - Bradley from Lucky Orange

30 mars 2022

I installed this app because someone recommended it to me, I was getting a lot of add-to-carts but limited sales. This app helped me see what was wrong with the flow because it allowed me to watch the visitor sessions replay. Not only this, they also have a nice chat feature as well as announcement feature that are really useful

TheShopULove
Inde
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 30 mars 2022

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Jordan D. from Lucky Orange

24 mai 2021

Lucky Orange has outstanding customer service. They also offer a 15 min call to assure the client can get the most from the app. Many of my friends with e-commerce stores rave about how much this app has helped there business

BeFab Jewelry
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 27 mai 2021

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and recommendation! Don’t hesitate to reach out if you need anything.

Cheers - Jordan from Lucky Orange

4 avril 2023

Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.

Così Catering and Group Orders
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 18 avril 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

15 octobre 2019

Great customer service, Great app! Nothing beats being able to actually look through the eyes of the buyer

AndHalloweenforall
Autriche
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 16 octobre 2019

Being able to see firsthand how your customers are spending time on your site is crucial to creating an optimal experience. Wishing you continued success!

Cheers- Justin from Lucky Orange

21 octobre 2022

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Dialect Fragrances
Royaume-Uni
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 25 octobre 2022

Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!

Cheers - Bradley from Lucky Orange

20 avril 2023

I am very satisfied with the Lucky Orange App. It is amazing to have so much data on user interactions with my shopify site and this data can really be used to optimze a store. I love watching the video recording sessions of customer interactions as well as seeing the heatmap.

It was great that Lucky Orange wanted to have a short introduction call shortly after the app was installed. Emilia was so helpful and really explained how to use the app and the data obtained from it - thank you Emilia!

So glad I installed this app!

Arnoux vdW

PenguinEd Learning
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 24 avril 2023

Thank you for taking the time to share your positive experience with Lucky Orange! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and recommendation! We appreciate your support and look forward to serving you and your business in the future.

Cheers - Emilia from Lucky Orange

29 décembre 2022

My store is relatively new, just 3 weeks old. I went through many useful apps that would add value to my store, till I came into Lucky Orange Heatmaps app and without a doubt, this is most important app now on my store. Love it.

Swishh
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 3 janvier 2023

Thank you for leaving us a five-star review! We're thrilled you love Lucky Orange. Using CRO tools like our Session Recordings and Heatmaps can greatly impact your site's user experience. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

Modifié le 25 avril 2017

This is an excellent app, which gives us a great indication of where customers are coming from and what they are doing on our site. We are only in the trial stages since we just opened a couple of days ago, but already have learned so much. Definitely a keeper, for sure! - Alexandria, www.BlowoutBoutique.ca

Blowout Boutique Ca
Canada
5 jours d’utilisation de l’application
3 novembre 2018

This app is extremely good. I was looking for a heatmap sort of app and I came across Lucky Orange and I'm so glad I did. I'm still using the free trial version but I'll definitely continue my plan. Using this app I understood why my visitors aren't converting.

Covert Apparel
États-Unis
5 jours d’utilisation de l’application