Note globale
4,6
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
31 janvier 2024

Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10

Marcal Fragrances
États-Unis
2 jours d’utilisation de l’application
Lucky Orange LLC a répondu 2 février 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Jordan from Lucky Orange

26 décembre 2023

Amazing, just a must have tool for understanding how behave your customers.

CoolBoutique
Suisse
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 31 décembre 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

21 janvier 2024

I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.

Sashamama Wellness
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 24 janvier 2024

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Emilia from Lucky Orange

20 décembre 2023

i was using another platform but I love Lucky Orange Ui a lot better and gives more data. This is the best one i have used

GREEN CARD NATION
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 31 décembre 2023

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Jordan from Lucky Orange

5 janvier 2024

I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you

Limeberry Designs
États-Unis
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 9 janvier 2024

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking!

Cheers- Emilia from Lucky Orange

7 décembre 2023

So far I have been blown away by the advantages of seeing the data provided on the heatmaps and the user page usages; answers so many questions I didn't know I had.

patch22
États-Unis
9 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 décembre 2023

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!

Cheers - Emilia from Lucky Orange

23 janvier 2024

Great and insightful for optimising your site and conversion. Certainly love the heatmap and the customer recording to study the customer journey from both ads and organic conversion

Fresh Koala
Australie
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 24 janvier 2024

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website by better understanding your customers' journey. Heatmaps and session recordings bring visitor behavior into focus so clearly! Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

6 décembre 2023

I found out about the quality and work of the Luck Orange app through my research and added it to my store. However, I had a small loading problem due to my lack of technical knowledge about the subject. I was very happy that Emilia from the Lucky Orange app team took care of my issue and treated me and my issue as if it were her own, despite my lack of knowledge. The support and guidance of the technical team, along with the application's own ability, give users the confidence that they are not alone. You can use this application without any hesitation and feel the power of the team. Thank you, Luck Orange, and thank you, Emilia.

CadGo
Turquie
2 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 décembre 2023

Those are words we love to hear! Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Plus nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

14 janvier 2024

Lucky Orange boasts exceptional customer support and offers a straightforward setup process, allowing for rapid collection of valuable insights. Its user-friendly interface, coupled with comprehensive resource articles, makes navigation and understanding a breeze.

Dreamzen
Canada
2 jours d’utilisation de l’application
Lucky Orange LLC a répondu 16 janvier 2024

Thank you for your kind words! We love to impress our customers with our technology, support and documentation. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for sharing the Lucky Orange love! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Emilia from Lucky Orange

13 décembre 2023

Easy setup, 1-click install and you're up and running. Only been collecting data for a couple of days but already identifying and looking into problematic customer segments to increase CRO. Great admin UI, funnels and events work with URLs, GA and Shopify "events", very powerful tools if you have any experience with CRO!

Ideal Nutrition
États-Unis
2 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 décembre 2023

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Emilia from Lucky Orange