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Lucky Orage made me find what exaclty my customers was looking for and made me get punch of sales . It's worth of purchasing this app LOVE IT !!!!
I can't believe all of the stuff this app is capable of. I watched a real visitor scroll through my website LIVE and I'm not even going to lie, my heart was beating pretty fast haha. I can see where my visitors came from (whether from my fb ad or some other source). And when I had a problem the support team emailed me back extremely fast. I just wanted to test this thing out but I'll definitely be sticking around after the 3-day trial. Awesome app. Thanks!
I've been using this app to track my daily website visitors. I've been learning patterns and trends and figuring out what potential customers are looking for. It's enabled me to revamp my site and fix issues that might be causing potential customers to stray.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Jordan from Lucky Orange
I tried using this app by installing it on my store and it did not work. I emailed support and after 1 week they replied. I tried again to re-install the app and again it did not work.
I emailed support again it has been over a week and still waiting for their reply.Their support is not good at all. I can't imagine if I actually had an actual problem with their app and I needed their help. I would have to wait for them to reply a week later. I can't say if the app works or not since I did not get to use it but now I don't want to. I'll look for another similar app.
Love this app, must use if you're serious about conversion rate optimization and finding conversion issues on your store. Really allows you to understand your sites users better.
Thanks for leaving such kind words! I love helping users like yourself to get the most of your Lucky Orange account. Seeing what people are doing on your store in real time via visitor behavior tools like session recordings can make it possible to spot those conversion-killing issues quickly. Love to hear your review, and thank you for taking the time to leave it!
Cheers - Emilia from Lucky Orange
We get a lot of traffic and the ability to segment and look at the traffic through behavior tags/analytics is helpful. Still learning all the features the app has to offer.
Very exciting to hear you already are experiencing a lot of traffic but knowing how to improve your website for those visitors can be challenging. Using behavior tags and analytics can help to digest the data in a more consumable way. As you continue to explore Lucky Orange let us know if you have any more questions!
Cheers- Kelsey form Lucky Orange
Great App.
The insights are absolutely priceless to see the exact click- and page views from customers.
We clearly identified issues with AddOns and where able to correct and improve (e.g. checkout).
Must have for any Shopify user.
Thank you so much for the five-star review! Making improvements to your website to optimize visitors' experience can have a considerable impact on your business. Please don't hesitate to reach out if there's anything else we can do!
Cheers - Bradley from Lucky Orange
The app didn’t work , I tried many times , but nothing . The live session is not available every time
Oh no! This isn’t what we want to hear. We want all of our customers to have an amazing experience with our app, and you are no exception. My team and I would like to connect with you to learn more about what you’re experiencing and make things right. We’ve already tried to contact you but haven’t heard back yet. Please reach out to us by phone at +1-913-735-9032 or by emailing support@luckyorange.com. We hope to hear from you soon.
Cheers - Bradley from Lucky Orange
I decided to download this app as I have been having problems with my traffic not staying long enough on my site. It is a really good tool to look into this, with many features that can be used as you develop insight. Most importantly, the customer service is AMAZING! I have never experienced customer service like this before on another app. I booked an onboarding call, and Jordan took the time to carefully walk me through the app, and also listened to my queries with patience. Best in class customer service. A very big Thank You! Amanda
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
Lucky Orange allows me to SEE exactly how users are interacting with my website. Gives me much better data and understanding than only using Google Analytics would give me. I like the session recording feature especially much. 10/10 fantastic app.
Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and the recommendation! Happy tracking!
Cheers - Kelsey