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Really loving the app and their support is great. They were super quick to answer me and made sure I had everything setup correctly. Such valuable information from this software that has helped me increase my site conversions!
Although I am still only on the trial period, this app is amazing and a must!
The live recordings of your customers experience on the site have really helped me to see my site from a different perspective and I have noticed lots of errors or things that need to be changed, that I have not even noticed in the last year. I had to ask support for a question, that was answered so promplty.
We’re so glad that we were able to impress you with our technology and customer support. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store, and we love to hear that live view has been so helpful to you! Seeing everything your visitors and customers do in real time adds tremendous insight as you look to improve your customer experience and conversions. Thanks for your review and don't hesitate to reach out with any questions. Happy tracking!
Cheers - Jordan from Lucky Orange
Lucky orange is a very handy tool and quite easy to use. The ability to see how people are using our website has been rather interesting. Keep up the great work guys!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
I am using the ap to help me understand how visitors navigate through my store and to interact with them while they’re browsing.
I love the live view!
Love to hear that you’ve been able to learn more about your visitors to optimize your store! When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more sales. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!
Cheers - Jordan from Lucky Orange
P.S. We love live view too!
This app is great, it shows you exactly what customers are doing on your store page, which gives you amazin insight. It also gives you very accurate details like location, IP address. I would recommended this app for sure.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with Lucky Orange. Thanks for your review and recommendation, and please don't hesitate to reach out with any questions. Happy tracking!
Cheers - Jordan from Lucky Orange
I've only used it for a few days and already I'm mad at myself for not installing sooner. Great data so far and I'm excited to learn what more it can do. Super easy and quick to install.
We're glad to hear that you're already experiencing the benefits of using Lucky Orange, even within just a few days of installation! It's great to know that you're finding the data valuable and that the tool is easy and quick to install. We're excited to continue supporting you and helping you explore the full potential of Lucky Orange. If you have any questions or need assistance along the way, our team is here to help. Thank you for choosing us, and we look forward to assisting you further.
Cheers - Emilia from Lucky Orange
Great we used it for our store https://hodinsky.com/ and it really helped us increase conversion! Definitely recommending it.
Slowing down our site. After checking out PageSpeed Insights from Google, it shows that our top 3rd party app that is slowing down our site is Lucky Orange - 1,003 ms of a delay. They claim the app doesn't slow down your customer's experience, but this fact by Google says otherwise.
We are very sorry to hear about your experience and want to work with you to resolve any outstanding issues. At Lucky Orange we take great pride in our technology making minimal impact on the speed of your website while being able to provide you with the insights you need to propel your business forward.
Lucky Orange is fully committed to transparency into how our technology operates and impacts your website. For context, our code is loaded asynchronously, meaning it does not load on your site until the essential elements have loaded and are fully functional. We encourage you to refer to our help document for additional information and clarity on our practices here: https://help.luckyorange.com/article/137-will-lucky-orange-slow-down-my-website.
Additionally, Lucky Orange is pleased to report that Yottaa, an industry leader for analyzing website speed, published their annual report on the impact of 3rd party applications on website performance. In comparison with other conversion rate optimization tools, Lucky Orange received the highest mark (green check mark) indicating our software adds little to no performance impact on websites. The link to the report can be found below should you be interested in exploring further validation of Lucky Orange’s commitment to maintaining your website speed:
https://www.yottaa.com/wp-content/uploads/2019/10/2019-eCommerce-3rd-Party-Technology-Index-2.pdf
Again, We truly apologize for any inconvenience you have experienced and would love to discuss this with you more should you have any interest. Please feel free to reach out to us at support@luckyorange.com or via phone at 913-735-9032. We are available Monday-Friday 9 a.m.- 5p.m. CST.
This app is really great. It gives proper recordings of how leads navigate to your website and you can use this valuable information to recover customers and improve your website. I highly recommend this app! I am using it with Shopify
Thank you for your review and recommendation! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Jordan from Lucky Orange
I started using this app to see how user friendly my website is. soon this app became my saviour. i learned how the customer was using the website and things i could do to improve it for a better ROI. i really like this app and im pretty addicted to it now. I totally recommend this to anyone with a brand new website that gets traffic but no sales. Get this and find out why. its AMAZING!!!!!!!!!!!