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This app is great. i loved using it. it really helped my clients get back to the cart and fulfil their orders. thank you for the great facilities.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
I love this app so far. It has all the services you need to understand your user base, which is the most vital information to succeed with e-commerce.
I use the video session recording and heatmap daily to understand how my project SparklyTails serves our clients, and we are about to launch a research campaign using the Lucky Orange survey.
Great product and customer support
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Emilia from Lucky Orange
Recieved an extended Trial for proper testing! Definitely Recommended to Try it!
This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan Meeker
I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying
Thank you for your review. As I mentioned in my emails, sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, we recommended disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), Private window (FireFox) or InPrivate window (Edge).
We’ve scheduled several calls with you over the last few days to resolve this issue, but unfortunately we haven’t been able to reach you. I hope that we’re able to connect soon.
Regards - Bradley, Director of Client Services, Lucky Orange
Gives great information on where people are going on your website. Emilia was great at explaining how it works and all the information you can get out of it.
Emilia from Lucky Orange here! Thank you for such kind words. My team and I are always happy to help users like you! Thrilled that Lucky Orange has provided you with the insight you need to improve your website. Thanks again for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Great App! Highly Recommend! I get a lot of page views but no purchases and this really helps me figure out what the reason is.!
Does what it says. They are adding new features all the time. Great support and easy to use interface.
So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange