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I have to use my PC to be able to view the dashboard. I can’t see it on my iPhone or iPad. I especially should be able to see it on my iPad since I see the desktop sites of most websites.
Oh no! We are sorry for the inconvenience and frustrations you’re experiencing with our app. My team and I would like to connect with you to learn more about what you’re experiencing and make things right. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We hope to hear from you soon.
Cheers - Bradley from Lucky Orange
A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!
Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Incredible app! The greatest technical support I ever received, from Justin Tomlinson. Thank you Justin for helping me get up and running by the new year!
This is my favorite heat map! I have used this app at multiple jobs and it has been immensely helpful in trying to figure out some of the pain points our customers experience from a UX perspective. Can't recommend it enough and a great support team too!
Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Jordan from Lucky Orange
Lucky Orange provides a wide breadth of data and insights to understand how customers are interacting with our website. The heat maps are great and easy to comprehend. They also have many other tools that were a welcome value add! Super easy set up and customer service has been great.
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange
Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Love Lucky orange, it's so addictive with the record of user sessions.
It's so useful to understand how users interact which is something priceless.
“So addictive” are words we love hearing from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! We’re here if you have any questions.
Cheers - Jordan from Lucky Orange
The app is a good tool to see a lot of small problems inside your shop BUT - It's good when it's working!
The app is not working well yet.
To many times the app is just stop tracking my customers and it's very frustration.
The app was instrumental in helping me understand and correct my bounce rates. I use it daily to track where customer are spending their time eon my site and make adjustments accordingly.
Wow, these are the words we love to hear! Thank you for the five-star review! Tracking visitor behavior and making meaningful changes to your site can make all the difference. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
Great customer service & I love how easy it is to track what people are doing on your store!! Would 100% recommend Lucky Orange.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your store. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance!
Cheers - Bradley from Lucky Orange