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An Awful App.
Got charged to upgrade the plan just for staying at the same!
support unreachable, weird charges!
show everything that wrongs with app's these days!
STAY AWAY.
Hey Wear Saga Team. Thanks for taking the time to leave this feedback. We understand any confusion on what is being billed can be frustrating and would love to get this figured out right away. We have not had any success in reaching out to you through email so perhaps our responses were blocked or flagged by your email system, and therefore are not making it through to you. Is there a good phone number we can reach you at to help resolve this right away? You can email it to us directly at: support@luckyorange.com if you do not wish to share it here. Looking forward to connecting!
Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
I've been using this app for the past 5days after having countless apps installed, I actually gave up when I found Lucky orange, in one week I could fix so many things key factors I never saw as the creator, If I could give 10 stars I would have asked for 20 stars, I love this App it's no hassle to setup or hours and hours of adding HTML codes to your store that could crash your income, plus the support line is super friendly and always willing to help.
WOW! Thank you for this 20-star review! Love to hear that you’ve been able to get a front row experience to see how your visitors use your website! We strive to provide our customers with the visitor behavior insights they need without needing an extensive setup or learning curve. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.
Cheers - Justin from Lucky Orange
Great customer service Justin was great! Solved my problem in less than 5 minutes and extended my free trial so I can test it longer
So far so good. Was having an issue with getting this set up, but the Lucky team was able to fix me up and gt going. Thanks Justin!
We want all of our customers to have a smooth on-boarding process with Lucky Orange and start seeing ROI as quickly as possible. Wishing you continued success!
Cheers- Justin from Lucky Orange
Lucky Orange has helped me to improve my website’s CTR .
I have started seeing value right away by using Lucky Orange’s visitor tracking.
Lucky Orange's customer service is fantastic!
Having our customers leverage Lucky Orange to improve their website is our top priority. Thrilled you started seeing the power of visitor tracking quickly and wish you nothing but continued success!
Cheers- Justin from Lucky Orange
I just finished my initial 15-minute onboarding call with Justin and I was really impressed with the service, knowledge and kindness. He took the time to show me features I didn't know about to continue to help me on my journey to increased conversions. Excited to continue to try out the app's features and learn more!
I'm glad our onboarding call was helpful and that you learned some new ways our tools can help you grow your conversions. We're always here if you have more questions as you explore Lucky Orange. Thanks for taking the time to leave us a review.
Cheers - Justin from Lucky Orange
Amazing app, we can make decision's based on the behavior of our customers. Also super helpful staff
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange