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UPDATE: Customer support reached out to me and refunded me from the charge that was made in error. I was impressed with their response. I'm giving them another chance and the app is working well on my site now.
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I had the app on my site and had problems with it. so I had to delete the app and reinstall it. Got charged more than once and never got a refund. Just tried adding it to my new site and it didn't work. Just deleted it. Not going to reinstall it again or I'll probably get charged again.
Excellent tool to help understand how shoppers are using your site. It also helped me find a few issues with the design layout on mobile.
What an amazing app. I found so many little problems I didn't know I had. I highly recommend this app.
OMG-I LOVE this app! It is definitely worth trying out and you won't be disappointed. I've tried a few apps but this is the best by far. If you decide to pay for it after the trial, it is well worth the money. I'm still working out the kinks on my site and this has definitely helped me pinpoint problem areas with my traffic.
I have installed the app and asked for help. They were very quick and kind. I had a 15 Minute Personalized Onboarding and they were very open. It's great to use an app with such customer support. This app is a must have if you really want to understand your customer behaviors.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way.
Cheers - Justin from Lucky Orange
You absolutely must try this app. More than just recordings - expert business intelligence. Well worth the price, yet there's so much more available under the hood.
We’re glad you’ve been able to use our insights into visitor behavior to make a positive impact across your website and business. Love to see how this insight from Lucky Orange helped you grow your business. We appreciate your review and happy tracking!
Cheers - Justin from Lucky Orange
The app. features are great; the interface is straightforward, and the FREE version is unreal.
The cherry on top is the onboarding call with Jordan; he is very knowledgeable. He presented the app functionality on my account (which is fantastic) and answered all my questions with a big smile. (Yes, it was a video call)
Overall well done, Lucky Orange; you made an excellent product and have a fantastic team showing it to the world; I am lucky to have all of that for FREE.
Thank you, Lucky Orange, and Thank you, Jordan!
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
Great app - easy to setup and provides lots of options
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Emilia helped with the installation and tutorial, super knowledgeable and quick to answer all quetions :)
Thank you for leaving us a five-star review! Thrilled to hear that you took part in one of our 15-minute demo calls. I'll pass your kind words along to the team. Please reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
All I can say is WOW! Lucky Orange has the analytics I need for my Shopify store and exactly the insights that are needed to thrive and grow your traffic. Understanding through visualization is a key facet to a store. On top of that, they have excellent customer service and go above and beyond to help you succeed! I recommend this app to ALL business owners
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you!
Cheers- Kelsey from Lucky Orange