Lucky Orange Heatmaps & Replay

I love this app so far. It has all the services you need to understand your user base, which is the most vital information to succeed with e-commerce.

I use the video session recording and heatmap daily to understand how my project SparklyTails serves our clients, and we are about to launch a research campaign using the Lucky Orange survey.

Great product and customer support

Does what it says. They are adding new features all the time. Great support and easy to use interface.

So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.

i recommend this app to anyone who wants to see exactly what their customers do on their website. Very good and I love it a lot

Helps to have a general idea where people are leaving your website and where is the traffic coming from. The only problem is that you will get addicted to look at it!

Lucky Orange is a great tool to use for starting a new store. It is absolutely critical, as it allows you to watch visitors and gain insight into what is working and what is not. You WILL catch mistakes that you or the team have made by using this tool to watch customers and visitors navigate your pages, including pain points where the customer doesn't know how to add to cart, leave a review, or needs a more user friendly page to work with.

This tool isn't necessary later on when the store becomes a success, But... it can still be used when testing new features, sales tactics, or sales funnel techniques.

I gave it 4 stars, because it didn't always seem to work correctly for me. Maybe this had to do with a visitor's privacy settings, but I even noticed it happen with visitors that I didn't have the issue with before.

Other than that, it is a service I will absolutely use for stores to come!

Give it a try! You won't regret it!

Awesome app! It allows us to better understand what visitors are doing on our website. We love the fact that it has a chat function which allows us to do more on one app than a separate chat app. Most importantly, it allows us to fine tune whatever that doesn't seem right on our website.. instantly e.g. broken links, radio buttons that are not working etc.

Would love to see more powerful analytics reports with suggestions and recommendations. That will be marvellous!

Looking forward to more powerful features. Keep up the good work guys!

www.onlybrown.com
- Men's Fine Leather Goods & Accessories

Sooo useful, it's recommended for all starters
it gives you a full monitoring that helps you in analyzing and detecting defects

Cool app, let you watch recordings of the people who browsed your site.

So far so good. I haven't been using the app very long but my onboarding call was really helpful and promising! I look forward to seeing how this app can help my team understand customer behavior even more!