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Very good and important app for ecommerce. Also support is great, even on sunday! :)
We love to impress our users with our technology and support, even on the weekends. Visitor behavior is critical to improving a website, and we know that the insights you can gain from seeing where they click or move is truly invaluable. Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
This App is very good, I can easily track visitors. And this is very helpful to find if there's any bugs or issue while customer visits the site
Thank you for taking the time to leave us a review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange
Emilia was absolutely wonderful - great customer service. The whole team is really working to make us happy. Thank you!
Those are words we love to hear, Sarah! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything! Thanks again for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.
Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange
It has been a great tool to see how our website is performing. I love being able to get on and see the traffic, how far our reach is, and to be able to see where they are going on our site the most. It has allowed us to tweak our site to make it more user friendly.
Love to hear this! Thanks for leaving us a review. Visitor behavior can make all the difference to keep tabs on your website performance and spot ways to improve it. Thanks again, and we're here if you need anything!
Cheers - Jordan from Lucky Orange
Really useful app and some cool features. What's also great is that it comes with a free trial as well as a free plan.
Thanks for leaving us a review! Thrilled that you've been able to see what visitors are doing on your Shopify store and are enjoying our features. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Amazing support!
Started testing the app yesterday and I'm enjoying it so far.
It's awesome to be able to talk to the costumers and watch what they are doing in the page live! That definetely helps a looot!
I strongly recommend you give it a try!
Thanks for your review! Seeing what customers do is one thing, but engaging with them while they're on your website is another. Love that Lucky Orange has been just what your store needs. Thanks again, and we're here if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange is proving super helpful with our website as we work on improving our conversion rate. Seeing where customers interact with the site and which elements do and don't work in invaluable.
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange has given us the ability to understand our customers' journey as they navigate through our e-commerce site. We have included a survey so we can see how our customers heard about us. We are happy to better understand our website and make it more user friendly so we can give the best possible experience to our customers. Overall, Lucky Orange has been very helpful in teaching us a lot about our site and how to optimize it.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for taking the team to leave us a review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
It works well and is a good app, but it is too expensive at higher page views for us. We just don't get the return from it at higher prices.
Thanks for your feedback. We appreciate the budget constraints that come with running a small business. We focus on striking a balance of affordability for our customers with providing high-quality support and adding new, innovative features to our product. I would be happy to walk you through the 20+ tools included in the price of your plan, introduce you to our newest feature called Discovery and work with you to find a plan that meets your budget requirements. Please respond to my email so that we can connect soon.
Best Regards - Kelsey from Lucky Orange