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I am currently using this app to perform analytics on my site. Setup was essentially seamless. The app is very user-friendly too. I would STRONGLY RECOMMEND hopping on a short 15 minute call with your account rep to chat about the ins and outs. EXTREMELY HELPFUL! Overall a great app, looking forward to growing my conversion rate due to this app!
Great app! Try this and you will get a lot of conversions if you research your customers. This app shows what your customers are doing in real time. Must try app!
Great experience so far with the customer service providing great support during the corona virus pandemic. This app provides insightful tools to see traffic heat maps and screen recordings.
We are always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success!
Cheers- Bradley from Lucky Orange
This is the best app I ever purchased to help with our website!!!!
It's a snapshot into your customers behavior, let Lucky Orange do all the work, it will show you what to fix/improve on your website. It's amazing on how much you will learn, and your customer will benefit to with a smooth less confusion shopping experience once you see in real time where and what you need to fix. Get it now!
We strive to make sure all of our customers walk away saying, “This is the best app I ever purchased to help with our website!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and the customer experience. It's the best part of our day getting to work with great businesses like you, and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further.
Cheers - Kelsey from Lucky Orange
Love the features that it provides. It's great for businesses. The onboarding meeting was very insightful.
Thank you for leaving us a review! Thrilled you like our product and found the demo call helpful. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Easy to navigate and amazing data to use to scale our business. We would highly recommend downloading this app. Download with confidence.
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Love, Love, LOVE Lucky Orange! Installation was a breeze and super fast, their guides are easy to understand, and they answered the few questions I had really fast! Who doesn't adore quick, friendly, knowledgeable customer service?! I'm really looking forward to learning from all of the information this app is giving me. I finally feel like I am starting to understand all of the stats I've been getting. Just one suggestion - and I have been told they are working on it - please, please, please make mobile live chat available SOON! I don't always have my laptop on, but my phone is always in my hand. Thanks, Lucky Orange!
I had a demo with Emilia. I was happy she made time on Sunday afternoon.
Emilia did a very good job explaining Lucky Orange features which I will probably understand better after I start using.
She has excellent attitude.
Thank you for the five-star review! I'll pass your kind words along to Emilia. We take pride in our customer support and are glad you found your demo beneficial. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
I used this app to help improve the layout and navigation of my store and ultimately my conversion. I can see what customers are struggling with and It would never have occurred to me if not for this app. Don't even try to open your store without it. GET -THIS-APP-AND-THANK-ME-LATER! Enough said...lol
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Kelsey from Lucky Orange
i love this great app!
But can you please help me to see the activity of the cart and checkout page ?
Hey! Thank you for the feedback. We would love to be able to track the whole user journey for all Shopify customers. At this time, Shopify currently limits tracking of the checkout pages to only customers who are on Shopify Plus. We would encourage you to speak with your Shopify rep about this need, and we would be happy to discuss this in further detail with them (if upgrading to Shopify Plus is not an option for you at this time). Please email us directly at support@luckyorange.com if you need any additional information, and thanks again for the great feedback!