Recensioner (1 392)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 22 november 2022

The app is more than amazing in technical terms! Not only can you track visits, look at heatmaps, check flows and navigation paths, but you can also create surveys and start chats with users - all from one place. NOTE: I've changed this review, there was a mix up with some miscommunication from the team. I was very happy that they realized their mistake, fixed it, and went the extra mile to make things right with me.

Oukside
Italien
4 månader användning av appen
Lucky Orange LLC svarade 18 november 2022

Thank you so much for the 5-star review and kind words! We take pride in our product and our customer support and are glad we were able to make things right. We're here if you need anything!

Cheers - Bradley from Lucky Orange

30 augusti 2019

I use this app to track all of my web traffic on my site and it's been instrumental in improving my conversion rate. With the screen recording feature that allows me to watch how my visitors interact with my site, I'm easily able to diagnose any issues and find out where they fall out of the funnel. The pricing is extremely competitive and it's jam-packed with features. My favorite, besides the screen recording, is the click heatmap that shows you where your visitors are clicking on your site and allows you to see what parts of your site are doing the best job catching people's attention.

Pride Palace
USA
4 månader användning av appen
Lucky Orange LLC svarade 30 augusti 2019

We are so glad that you are getting strong value from the session recordings and heatmaps features in Lucky Orange! Be sure to check out our Live Chat as well which lets you engage with your visitors in real-time to address any potential roadblocks.

Cheers- Justin from Lucky Orange

7 mars 2019

Lucky Orange is a perfect app for your store i personally benefited so much from it. and they have awesome customer service they replied quickly and fixed the problem that i have in mins. Recommended.

Steam Pads
Egypten
4 månader användning av appen
22 juli 2023

its the best for beginners and a free 100 session trial is best . I really recommend this app what a fantastic service

Furycare
Pakistan
4 månader användning av appen
Lucky Orange LLC svarade 8 augusti 2023

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Bradley from Lucky Orange

2 november 2023

great app. easy to use

Passionate Temptation
USA
4 månader användning av appen
Lucky Orange LLC svarade 10 november 2023

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review! I’m here if you have any questions.

Cheer - Bradley from Lucky Orange

Redigerat 11 februari 2019

I haven't really used the app yet but this is based review is based on Customer Service and in particular, Justin. He gave me instructions for set up. I had to go into code (EEEKKKK!!!!) I said that to him in chat. He said no problem and he did it for me! And did it while the chat was open and made sure that I was happy. Great job Justin! I appreciate your help and you gave 5 star service!!!! :)

UPDATE: Justin set up a 15 minute conference call with me and gave me an overview and helped with more set up. This is truly one of the best companies I have ever dealt with in my life... not just eCommerce but in everything. The best customer service!!! OH... and what this app can do is amazing. I learned quickly that my header area needed some tweaks and that I needed to move product up higher on the page. It's awesome!

Nature Reflections
USA
4 månader användning av appen
31 juli 2020

I highly recommend lucky orange. The insights are invaluable. The recordings page gives me a clear look of exactly where my traffic is coming from and how they're interacting on my site. Then the individual recordings let me see how my sites page is formatting on customers devices, as well as if everything is working right. The insights alone from this app will pay for itself hundreds of times over each month for me. Thanks lucky orange!

Alana Spa Equipment
Kanada
4 månader användning av appen
Lucky Orange LLC svarade 4 augusti 2020

Wow! These are words we love to hear! We’re thrilled that you’ve been able to get so much from visitor behavior. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience! Thank YOU for this glowing review and for spreading the Lucky Orange love! Please reach out should you need anything!

Cheers - Jordan from Lucky Orange

7 juli 2020

More than just an app, they're partners you can work with, and that's worth a lot more. I recommend Lucky Orange with my eyes closed!

iGetSimple Store
USA
4 månader användning av appen
Lucky Orange LLC svarade 8 juli 2020

We’re honored to partner with Shopify merchants like you! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is essential as you grow your conversions. We are thrilled to be part of your business and are looking forward to continuing to work with you. Thank you for your review!

Cheers - Justin from Lucky Orange

Redigerat 26 november 2020

The best App for customer recordings. Gives precise information and never misses out on anything. The heatmaps are super awesome too. I would highly recommend this App

Indri Zest
USA
4 månader användning av appen
Lucky Orange LLC svarade 27 november 2020

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Jordan from Lucky Orange

4 maj 2015

This is amazing i am going to try it now...From the looks of it its amazing really helpfull.

Veeshack.com | Online Shop for Women
Storbritannien
4 månader användning av appen