Recensioner (1 394)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
14 juni 2017

Extremely helpful app! Especially user recordings!

No Kord
Finland
2 månader användning av appen
12 december 2019

I wasn't expecting such a fast reply from Lucky orange as I emailed them to solve my problems since I couldn't add my tracking code to my store. To my surprise, they emailed me back within 5 minutes and the problem was then fixed. Awesome service and best customer observation app 5/5

Official Smart Buds
Frankrike
2 månader användning av appen
Lucky Orange LLC svarade 13 december 2019

Your success is extremely important and we are always happy to work with our customers quickly and efficiently. Don't hesitate to reach out should we be able to assist in any other way!

Cheers- Justin from Lucky Orange

27 februari 2023

Amazing features to get the most valuable insights!
Plus the customer service was impeccable! Jordan helped me to understand everything about the app!

shoplamarel
Schweiz
2 månader användning av appen
Lucky Orange LLC svarade 1 mars 2023

Thank you so much for the review and feedback! Thrilled to hear that your demo call with Jordan was so helpful. Don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

1 mars 2021

Great app and got so many insights on what my customers are doing! Everybody should use it for at least 1 month to check out how it all works. The longer you use it, the more insights you get.

Håndverden
Tyskland
2 månader användning av appen
Lucky Orange LLC svarade 4 mars 2021

We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business whether you’re on Shopify or not. Don’t hesitate to reach out should I or my team be able to assist you in any way!

Cheers - Justin from Lucky Orange

26 januari 2020

Awesome but please improve chat with live viewer .It will really help a lot to look a website more professional

commonbun.com
Kanada
2 månader användning av appen
Lucky Orange LLC svarade 27 januari 2020

Lucky Orange is committed to constantly improving our product and live chat is absolutely an area of focus in 2020. Making your website look more professional is the first step in improving your conversions and we are happy we have been able to help!

Cheers- Bradley from Lucky Orange

21 augusti 2020

Lucky Orange has really helped me pin point where I need to fix or optimize my store for a better customer experience. I know exactly where customers stop scrolling, or if they have any difficulties navigating through my store. I highly recommend this app for anyone looking to increase their conversions.

Treatpen
USA
Ungefär 2 månader användning av appen
Lucky Orange LLC svarade 26 augusti 2020

Love to hear that you’ve been able to learn more about your visitors to optimize your store! When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more sales. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!

Cheers - Justin from Lucky Orange

31 januari 2019

This is an insanely powerful tool if you can make sense of the data it gives you. Basically letting you look over the shoulder of anyone on your site.

MyLFS.ca
Kanada
Ungefär 2 månader användning av appen
13 november 2020

Lucky orange is a good application in my online store, it serves me to debug the settings since with heat maps I can know if my users are doing the right thing or not.

Tecno Prenda
Mexiko
Ungefär 2 månader användning av appen
Lucky Orange LLC svarade 13 november 2020

We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking!

Cheers - Kelsey from Lucky Orange

24 augusti 2020

This is the best app to improve your conversion rate. You can track and know what your customers are looking from your store. Great app.

Tumbury
Indien
Ungefär 2 månader användning av appen
Lucky Orange LLC svarade 26 augusti 2020

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.

Cheers - Justin from Lucky Orange

21 augusti 2023

Wow what an app! It gives you so much information it is untrue; complete with being able to offer a chat button on the site whenever you wish which defaults to a message box when you aren't available, which other apps often charge extra for. Well worth getting, and the support is amazing. Can't fault it.

Old Postcards
Storbritannien
Ungefär 2 månader användning av appen
Lucky Orange LLC svarade 25 augusti 2023

Thank you for your kind words! We love to impress our customers with our technology and support. Understanding and connecting with your visitors can make all the difference! Thanks again for your review and recommendation! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Justin from Lucky Orange