รีวิว (1,388)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 86% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
15 กันยายน 2024

The team is super helpful. The software is pretty amazing. Worth it, for sure!

Country Life Natural Foods
สหรัฐอเมริกา
14 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 18 กันยายน 2024

Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!

Cheers - Justin from Lucky Orange

6 สิงหาคม 2024

Emilia helped me immediately with some questions I had. She was very thorough and quick to assist!

EXOvault
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 9 สิงหาคม 2024

We're always happy to help our users with any questions they may have. Our team strives to impress users with our technology and support. Thanks for your review, and don't hesitate to reach out if you have any questions!

Cheers - Emilia from Lucky Orange

23 กรกฎาคม 2024

Great app. Easy to install by copy and pasting the 1 line code. Support by email and zoom was good.

Hannah and Henry
ออสเตรเลีย
4 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 25 กรกฎาคม 2024

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute tour is a great way to accomplish it. Thank you for your review, and don’t hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

11 ตุลาคม 2024

Is very helpful for seeing issues w my site and what items customers are viewing

heavenly.wtf
สหรัฐอเมริกา
3 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 15 ตุลาคม 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

23 กันยายน 2024

Very user friendly and easy to read the data

Momomi
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
8 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 27 กันยายน 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

14 สิงหาคม 2024

Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!

Naturalista Swimwear
สหรัฐอาหรับเอมิเรตส์
14 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 15 สิงหาคม 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

7 พฤศจิกายน 2024

This is an amazing application and very useful

Qoozzy
สหรัฐอเมริกา
5 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 8 พฤศจิกายน 2024

We’re thrilled that you’ve been able to gain so much from Lucky Orange insights! When you can see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business. Thanks for your review, and don’t hesitate to reach out if I or my team can assist you in any way!

Cheers - Emilia from Lucky Orange

17 กันยายน 2024

Good app but would be preferable if it was accessible directly on shopify and not on a separate weblink. Also it does not seem to record accurately all visitors.

Meet Yona
สหราชอาณาจักร
5 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 18 กันยายน 2024

We’re thrilled that you’ve been able to gain insight from Lucky Orange visitor behavior. When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your website. We also appreciate your feedback regarding an embedded app within Shopify and have passed it along to our product development team. Regarding your comment about Lucky Orange not recording accurately for all visitors, could you please send an email to support@luckyorange.com referencing this review? There are several common reasons why some visitors aren’t tracked, including those mentioned in this help document: https://help-preview.luckyorange.com/article/275-faq-why-some-visitors-aren-t-tracked. Our team would like to take a look at your experience and find a resolution if needed. We look forward to hearing from you soon and appreciate your review!

Cheers - Emilia from Lucky Orange

8 ตุลาคม 2024

Good customer service and interface is user friendly

SoftBliss Earplugs
สหรัฐอเมริกา
7 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 9 ตุลาคม 2024

Thank you so much for your review! Love to hear that we can wow you with our technology and support. Nothing feels better than finding ways that make your customer experience better than ever. We designed Lucky Orange to be easy to install, easy to use and easy to understand, and we’re thrilled that you’ve found our interface user friendly. Thanks again for your review, and we’re here if you need anything!

Cheers - Jordan from Lucky Orange

15 ตุลาคม 2024

Overall works really well, sometime the captured video shows up a little strange, but not that major

Retainer Xpress
สหราชอาณาจักร
6 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 21 ตุลาคม 2024

Thanks for leaving us a review! Accessing what your clients do on your website is so rewarding! Regarding the session recording appearing a bit strange, could you please respond to my last email with more information? We want to investigate your issue and find a resolution if possible. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange