รีวิว (1,310)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 86% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
25 กุมภาพันธ์ 2016

Very pretty app. Doesn't work, but it looks great. I used LO for 3 weeks, during which time it never reported reliable data. For example, LO consistently reported that I had a conversion rate of at least 150%. In other words, for every 2 people who put an item in their cart, 3 people checked out! Awesome! Other data was also consistently off and never matched Shopify's or Google Analytics' I worked with LO and Shopify tech support on these issues. Shopify said the problem was definitely on LO's side, and LO eventually just gave up without even a "sorry, we couldn't fix it" email from them. Beautiful app with meaningless data and ineffective support. Not impressed.

Maui Tropical Soaps
สหรัฐอเมริกา
28 วัน ในการใช้แอป
28 กันยายน 2022

Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

Sarh Groups
จอร์แดน
1 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 28 กันยายน 2022

Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything!

Cheers - Bradley from Lucky Orange

19 กันยายน 2019

So far, so good. Great to get a real time insight into client behavior on the site. Do arrange the free call to help guide you through the app as it's a great opportunity to find out everything the app can do for you / how it works. Justin was great at guiding me through the various functions. It is unfortunate that Shopify has limited the viewing of the checkout process only to subscribers of their highest paid subscription service as this is a very important stage of the client experience. Hopefully they will change that back to way it was previously where all Shopify merchants were able to see their client behavior throughout the complete transaction rather than holding this important and valuable piece of client information to ransom for the very few that can afford it. Shame on you Shopify. I love what you do and this is an unpleasant side of you I haven't come across before.

NEIL J. RODGERS
สหรัฐอเมริกา
1 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 24 กันยายน 2019

I love talking with our customers about how they can best leverage Lucky Orange, glad you found the call beneficial. Real-time insights are super impactful to decision making on websites and we can't wait to hear how Lucky Orange continues to help your website grow!

Cheers- Justin from Lucky Orange

3 กรกฎาคม 2017

WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!

Thestressmanagers
อิสราเอล
1 วัน ในการใช้แอป
3 มีนาคม 2023

uma tristeza.. segui o passo a passo e diz que o iframe está bloqueando o acesso do app.. só que ele está instalado

Oriula
บราซิล
27 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 8 มีนาคม 2023

Thank you for your feedback. Here is a link to our iframe guide for Shopify merchants: https://help-preview.luckyorange.com/article/287-the-iframe-guide-for-shopify-merchants
We have tried to get in contact with you to get to the bottom of this issue. At your earliest convenience, please send an email to support@luckyorange.com.
I look forward to hearing from you soon.

Regards - Bradley, Director of Client Services, Lucky Orange

แก้ไขเมื่อ 9 พฤศจิกายน 2020

i can't use it, the app doesn't work and doesn't show me anything, only a white window..........................................................

Stimolealth™
อิตาลี
ประมาณ 1 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 16 พฤศจิกายน 2020

Please accept my apologies for your experience! On the surface, it sounds like something that can be easily fixed, but our team would like to take a look at it. We have reached out several times to look into your issue further, but we haven’t been able to connect. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We want to make sure that you can now use Lucky Orange successfully!

Cheers - Bradley from Lucky Orange

26 เมษายน 2016

Superb..honestly there are only certain apps for which you voluntary feel like writing a review. This is one of them. The app is amazing, though I am still trying to understand how to use of more efficiently.

Anshulbijoux
อินเดีย
1 วัน ในการใช้แอป
20 พฤษภาคม 2020

The Best App ever Best innovation- this is how we understand customer behaviour patterns. Thank you very much guys. I can see now what exactky the traffic is looking on website , how much time they spend, i can read so much data from the navigation.

thank you

EssentialsOnEarth
ออสเตรเลีย
1 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 22 พฤษภาคม 2020

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

17 ตุลาคม 2016

The app is ok. Looks nice on the computer but for 10 bucks in the month it should definitely be possible to have everything also working on mobile, this is now not the case and should be coming soon for sure! Would be nice if there were more options to choose from.

Petsboulevard
เนเธอร์แลนด์
29 วัน ในการใช้แอป
12 มิถุนายน 2023

The app is good, but the support is bad, i am having wrong data going to different stores, i have been sending emails to the support team but there is no proper response. their live chat support also doesn't work 99.99% of time they are offline.

Paula's Choice Malaysia
มาเลเซีย
24 วัน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 12 มิถุนายน 2023

Hi there - Thanks for reaching out. I’m glad our support team was able to talk with you to get your issue resolved. Our time zone differences are likely why you couldn’t catch us on live chat since our standard support hours are 9 a.m. to 5 p.m. CDT, Monday through Friday.

Best Regards - Bradley from Lucky Orange