รีวิว (1,390)
จำกัดการแสดงผล
-
ตามคะแนน
I just installed Lucky Orange earlier this week to assess my CRO and how to improve customer experience. At first it seemed like a complex tool with lots of options, but then I had an onboarding session with Justin T. and OMG ... I am hooked - he listened carefully to what I wanted, showed me exactly how to get the most from the App and I have now wasted the last 3 hours playing with it . But seriously, my on-boarding experience was amazing and I am impressed by what I have learned already
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ successes and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange
Absolutely superb app. the heat maps option is not only addictive but very useful. If you are looking for a way to track your customers habbits and clicks then this is the app you should have installed. We have integrated it into Bikini Luxe and really love its fluidity. Also it is a steal at its price because of the live chat option. This normally costs a lot more from other apps, is not as fluid and does not have all the options that lucky orange has. Something worth being noted is that the number of customers you have will not be the same as Google analytics because of the way that things are tracked. But overall well well worth the price.
Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion
Lucky orange is a must have tool. Plus, the support team is fantastic! :)
I use this app to get a handle on how well our website works for our browsing potential customers. I really like how it allows me to watch recordings and therefore troubleshoot problem areas. The tags are a great help in this area, too. I'm still learning the best use of this app but look forward to more and more revenue as the months go on.
Awesome app! Not only can you glean great insights from session recordings, but it comes with heatmaps and click maps. Recommend for any and every store.
This is a must on any store, a MUST.
great and very professional app, it give lot's of insight in customer behavior. It looks like a look-over-the-shoulder functionality. We updated our checkout page due to the hesitating behavior of our clients.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several opportunities to extend your trial, so please let me know if you would like more information or have any other questions. Happy tracking!
Cheers - Kelsey from Lucky Orange
I can't see the web page in the background of my account, when I click "Analytics" the code is displayed. Until now you have not replied to me and told me the solution.
We appreciate your feedback and apologize for your experience. As I mentioned in our email exchange, our development team is working on a fix for your issue. They’re actively investigating it and will be in touch with updates.
Thank you for your patience as our team works to fix your issue. In the meantime, if you need anything else, don’t hesitate to respond to the last email with any other questions or concerns you may have.
Best Regards - Bradley from Lucky Orange
I've been using Lucky Orange for over a year. It has many useful features and their customer service is prompt and effective. I have recommended it to friends.
This is awesome. It is easy to install and intuitive to use. It gives you granular details about the profiles of viewers on your website - location, device used, operating system etc. which is very useful for segmentation purposes. The replay of browsing behaviour gives valuable feedback about how people are using your website. Definitely worth installing to see what you get and take advantage of the free trial period. You can then decide if you keep on with a subscription. After 1 day's usage I am convinced that it is an essential app to have.