Lucky Orange Heatmaps & Replay , 1,151 รีวิว

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 85% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 15 ธันวาคม 2018

The Lucky Orange app is a must for every merchant. The customer behaviour feedback is so valuable. Plus it has live chat built in which is what I was originally looking for when I found Lucky Orange.
I had a few problems combining my 2 stores onto the one Lucky Orange account. The support I received from Justin at LO was superb. He went way over and above what I asked him to fix. It is so reassuring when you get service like that. Highly recommend this app.

Aus Water Filters
ออสเตรเลีย
11 เดือน ในการใช้แอป
14 มิถุนายน 2017

I never run a site without Luckyorange. You need to know your customer activity to make a crucial decision for your business and Lucky Orange is the tool that you need.

Coolnewtools
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
26 มิถุนายน 2018

Excellent! I wish I could give this 10 stars! Until now I was a Hotjar user, disappointed with the holes in their software. Lucky Orange resolved the issues I was having. Their system is incredible and offers so many features I didn't even know I was missing. My experience with their support team was top-notch. They answered all of my questions quickly-- I truly appreciate it (thanks Danny!) The customer service alone made up for at least 80% of why I signed up-- it was THAT impeccable!. (I talked to a real guy, not a robot!)
P.S. This software is a steal at $10! Lucky Orange, thanks for putting together such an incredible tool and making it affordable for us small businesses to enjoy.
P.S.S. If you don't already have this, you need it! Quit hesitating!

Beertful
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
7 มิถุนายน 2020

Loving the app so far and Kelsey was super helpful with my onboarding. I've learned a lot about how customers navigate my website through the recordings and filtering through tags makes it easy to navigate recordings.

The Rugged Gentleman
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 8 มิถุนายน 2020

At Lucky Orange, we strive to help you answer as many questions as we can about your website. It's important to us that our customers have a strong understanding of Lucky Orange early on and we are glad to get the opportunity to get you started on the right path! It was a pleasure speaking with you, and we’re always here should you need anything else!

Cheers - Kelsey from Lucky Orange

29 พฤศจิกายน 2018

Such a fabulous app. I can kick myself for waiting for so long to use it. But more than that the customer service is top class. I love also that you can schedule a 1:1 with someone to go through the app if a bit overwhelmed with all the features.
Don't waste time like I did. There is NOTHING better out there.

LUXURIA
สหราชอาณาจักร
11 เดือน ในการใช้แอป
แก้ไขเมื่อ 4 พฤศจิกายน 2015

Very Useful app. Must try it.

Thanks Lucky Orange

EvilCollar

Evilcollar
อิตาลี
11 เดือน ในการใช้แอป
13 ตุลาคม 2021

This application is awesome. It is easy to use and install. You can make changes to your website once you get to know where visitors are leaving the website.

Riddle Cloud
อินเดีย
11 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 13 ตุลาคม 2021

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Kelsey from Lucky Orange

8 ตุลาคม 2018

This app generates fascinating insights about visitor behavior. I was also very impressed by the responsiveness of their customer support.

Tofara
จีน
11 เดือน ในการใช้แอป
1 พฤศจิกายน 2017

All I can say is, "I LOVE THIS APP!!!" Easy to use and works great!
Thank you!!!

Hermoola
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
8 กันยายน 2021

Really helps us analyze the UX experience on our new website. Amazing 5* support, thank you so much!

Hyde & Hare
สหราชอาณาจักร
11 เดือน ในการใช้แอป
Lucky Orange LLC ตอบแล้ว 8 กันยายน 2021

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Kelsey from Lucky Orange