整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
2017年1月25日

Lucky Orange is a great tool to use for starting a new store. It is absolutely critical, as it allows you to watch visitors and gain insight into what is working and what is not. You WILL catch mistakes that you or the team have made by using this tool to watch customers and visitors navigate your pages, including pain points where the customer doesn't know how to add to cart, leave a review, or needs a more user friendly page to work with.

This tool isn't necessary later on when the store becomes a success, But... it can still be used when testing new features, sales tactics, or sales funnel techniques.

I gave it 4 stars, because it didn't always seem to work correctly for me. Maybe this had to do with a visitor's privacy settings, but I even noticed it happen with visitors that I didn't have the issue with before.

Other than that, it is a service I will absolutely use for stores to come!

Give it a try! You won't regret it!

Thesideboardbuffet
美国
6个月 人在使用应用
2020年9月23日

really useful app I highly recommend, it helps me be able to see why customers are leaving, what they click on the most and etc

IFURU
美国
7天 人在使用应用
Lucky Orange LLC已回复 2020年9月24日

Thank you for the five-star review and glowing recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Jordan from Lucky Orange

2018年6月6日

Awesome app! It allows us to better understand what visitors are doing on our website. We love the fact that it has a chat function which allows us to do more on one app than a separate chat app. Most importantly, it allows us to fine tune whatever that doesn't seem right on our website.. instantly e.g. broken links, radio buttons that are not working etc.

Would love to see more powerful analytics reports with suggestions and recommendations. That will be marvellous!

Looking forward to more powerful features. Keep up the good work guys!

www.onlybrown.com
- Men's Fine Leather Goods & Accessories

Onlybrown
新加坡
5个月 人在使用应用
编辑时间:2021年3月12日

Great app with a lot of features. The 'Play' function is particularly useful in understanding what customers are looking at and how they are interacting.

Noah & Bella
美国
7天 人在使用应用
Lucky Orange LLC已回复 2021年3月16日

Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!

Cheers - Jordan from Lucky Orange

2020年10月28日

La app es genial, en general me ha permitido encontrar algunos errores en la navegación de mi página y así poder optimizar de mejor manera el recorrido de los clientes.

BIOCUP Copa Menstrual
墨西哥
7天 人在使用应用
Lucky Orange LLC已回复 2020年10月30日

Gracias!

Cordialmente - Jordan from Lucky Orange

2023年2月8日

Sooo useful, it's recommended for all starters
it gives you a full monitoring that helps you in analyzing and detecting defects

Alifraa
意大利
5个月 人在使用应用
Lucky Orange LLC已回复 2023年2月9日

"So useful" is always great to hear! Thank you for leaving us a review. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

2020年3月17日

We used this app to gain insights into where we can improve our site and better engage our customers. Their customer support has been great, their product is phenomenal, and we plan on being LuckyOrange customers for a long time. Can't say enough good things about this app!

Big Sky Rent
美国
7天 人在使用应用
Lucky Orange LLC已回复 2020年3月18日

Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Bradley from Lucky Orange

2023年2月23日

So many great ways to use the app. I can see how this will help improve sales. I highly recommend this to anyone who is considering it.

covetedmoments
美国
7天 人在使用应用
Lucky Orange LLC已回复 2023年3月1日

Thank you for the five-star review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

2016年7月6日

Cool app, let you watch recordings of the people who browsed your site.

Wilson Street
美国
5个月 人在使用应用
2020年4月5日

I'm loving the app. You can see all the movements, as you can see at a glance if someone purchased and you can see live visitors. This is a game changer for our store.

H2OCOACH
美国
7天 人在使用应用
Lucky Orange LLC已回复 2020年4月6日

“Gamer changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!

Cheers - Kelsey from Lucky Orange