Lucky Orange Heatmaps & Replay , 1,146 条评论
优化
-
按评分
I can't register and log in. I've tried many times. What's going wrong? I've heard of others who seem to be doing the same
Thank you for your feedback. We haven’t heard of this being a widespread issue for customers and we definitely want to work with you to figure out what’s happening. I checked to see if you contacted us for help when you experienced this issue, but I couldn’t find any email, call or chat from you. I sent an email to you shortly after this review was posted, so please respond to that email at your earliest convenience. We should be an easy fix once we receive your email. I look forward to hearing from you soon and working with you to get to the bottom of this.
Cheers - Bradley from Lucky Orange
One word. Amazing app
Two words: THANK YOU! We appreciate your review, and we are grateful for sharing that Lucky Orange love. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again, and we're here if you need any assistance!
Cheers - Emilia from Lucky Orange
I had the pleasure of experiencing the extraordinary capabilities of this powerful tool, and I must say, it exceeded all my expectations. From the moment I started using it, I was captivated by its exceptional performance and versatility.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. We love to hear that Lucky Orange has captivated you with our feautres and behavior that it uncovered. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Kelsey from Lucky Orange
Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.
We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you.
Cheers - Emilia from Lucky Orange
Thanks to Emily for explaining everything. Very usefull app to give you insights on what customer do and how they act on your website.
Emily here! We're thrilled you found our app useful for gaining insights into your customers' website behavior. Always here to assist!
Cheers - Emily from Lucky Orange
Application with a fairly functional interface
Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!
Cheers - Emilia from Lucky Orange
Great app to capture customers' reviews and the support team has been fantastic and so accommodating! Highly recommended!
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange
I am thoroughly impressed with their customer support team, especially their leader, Bradley. This app is truly outstanding, and their support is exceptionally helpful and responsive. The level of assistance provided by Bradley and his team is nothing short of remarkable. Their swift and efficient response to queries and issues is a testament to their dedication to ensuring customer satisfaction. I've never encountered a support team as proficient and accommodating as this one. It's evident that they go above and beyond to assist users like myself, making the overall experience with this app truly exceptional. I wholeheartedly recommend it to anyone seeking a top-tier application with unparalleled customer service.
I'm always happy to assist our users. We've always prided ourselves on our technology, onboarding and support when assistance is needed. Thank you for your business, review and recommendation! As always, we're here to help. Happy tracking!
Cheers - Bradley
Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.
Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Amazing experience and app! Very professional team and services. Cheaper than most competitors! Thank you
Thank you for the wonderful feedback! We pride ourselves on impressing users with our technology, onboarding and support. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange