评论 (1,388)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年3月11日

It is a great app for checking how customers interacting with our shop.

Neo Smartpen
美国
11个月 人在使用应用
Lucky Orange LLC已回复 2024年3月14日

Thanks for your review! We're thrilled that you are enjoying the app and finding it valuable. Features like session recordings and heatmaps are wonderful tools that provide valuable insights into what the visitors on your site are doing and what they want from your site.

Cheers – Emilia from Lucky Orange

2023年12月12日

I've been using LO for a week and so far so good. previously I was using another app but it lacks some feature that LO has. With chat function, heat map and details analytics approach LO seems to be a good app to use. Moreover it is GDPR friendly.

studiomoien.com
卢森堡
19天 人在使用应用
Lucky Orange LLC已回复 2023年12月15日

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Privacy was our priority since Day 1, and we're proud to be GDPR and CCPA friendly. :-) Thank you for your review, and we’re here should you need anything else!

Cheers - Emilia from Lucky Orange

2024年5月6日

I really like the app. Easy setup and simple to use.

Mesterverk
丹麦
17天 人在使用应用
Lucky Orange LLC已回复 2024年5月8日

Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your Shopify store and growing your business. Thank you for your review, and we’re glad to be a part of your store's journey. Happy tracking!

Cheers - Emilia from Lucky Orange

2024年2月6日

Very useful tools. Sometimes it has issues rendering the images, but overall it's pretty good.

Distreo
罗马尼亚
7天 人在使用应用
Lucky Orange LLC已回复 2024年2月8日

We're thrilled that you've been able to get valuable data from Lucky Orange. It's incredible to see how people are using your website and where they click/scroll/etc. Regarding the issue you described, please reply to my last email. This will allow my team to research and identify what could be going on. I look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange

2024年1月9日

It was good to see customers behaviors on my website. But some interactions were cut off or didn’t record.

ScentedByShayian
美国
8天 人在使用应用
Lucky Orange LLC已回复 2024年1月11日

Thanks for leaving us a review! Visitor behavior can make such a difference in improving your Shopify store. Regarding the interactions, could you please send an email to our team at support@luckyorange.com? We'll look at what's going on! Thanks again for the review.

Cheers - Emilia from Lucky Orange

2024年6月17日

Aplicativo bom, funciona bem!

Varialle
巴西
大约1个月 人在使用应用
Lucky Orange LLC已回复 2024年6月21日

Obrigado por compartilhar o amor pela Lucky Orange!

- Kelsey da Lucky Orange

2024年2月7日

good

Gift golda
以色列
大约1个月 人在使用应用
Lucky Orange LLC已回复 2024年2月12日

Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Thanks again for your review, and don't hesitate to reach out to our team with any questions. Happy tracking!

Cheers - Emilia from Lucky Orange

编辑时间:2023年10月6日

Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan.

The Alaska Frontier
美国
大约4年 人在使用应用
Lucky Orange LLC已回复 2023年10月16日

We apologize for the issues you experience and assure you that our team is committed to our customers. Our team has already been investigating and resolved the cause of the issue. Thank you for review, and we're here if you need anything!

Cheers - Bradley from Lucky Orange

2014年12月25日

I must say being in Australia I have found the online help to be pathetic due to time zone related issues.
However Lucky Orange has saved me in that I am new to this game and still trying to figure things out.
Through information on recordings I have been able to identify issues that otherwise would not have been eg broken links when I updated my site.
I have also identified a trend of people jumping to one collection of my site and never appearing interested in buying from this collection - this enabled me to do detective work in a different area which has resolved significant issues with my online advertising - so Hopefully Lucky Orange will be paid for within a few months of this error being resolved!

Jean's Home and Family Store
澳大利亚
接近4年 人在使用应用
编辑时间:2017年4月25日

The live recordings are pretty cool but the Heatmaps never seem to work for me. Spoke to support and they were pretty helpful and are currently looking into the issue. The issue seems to be a template compatibility issue.

Wholesalehomeimp
美国
接近4年 人在使用应用