评论 (1,390)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2023年9月13日

I have been using Lucky Orange for a while now. It is a great tool to use, and it helps you to improve your website by seeing issues that can help you improve your site.

Christiangiftsforyou
美国
2年多 人在使用应用
Lucky Orange LLC已回复 2023年9月27日

We're thrilled to hear that Lucky Orange has been a valuable tool for your website improvements. Thank you for your continued business, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

2015年10月18日

The best app I use! It's the first thing I open when I am sitting at my desk. I have seen where customers are exiting, and can fix issues before people ask! It's the best.

Mighty Monkeys
澳大利亚
大约2年 人在使用应用
2021年10月11日

Not only is this one of the best apps on the Shopify app store for any brand that wants to be ahead of the competition- the customer service and dedication of the LO developer team is par excellence! Everyone within the Shopify network needs to learn from these heroes at Lucky Orange. Keep up the great work guys! Love it :)

Under 5'10
美国
大约2年 人在使用应用
Lucky Orange LLC已回复 2021年10月11日

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with the rest of our team - hearing feedback like this helps us remember how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Kelsey from Lucky Orange

编辑时间:2021年11月30日

Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.

Thousand Miles US
新加坡
大约2年 人在使用应用
Lucky Orange LLC已回复 2021年12月1日

Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Though we don’t offer 24-hour support, our support team tries to respond to every ticket and email as quickly as possible. Thank you again for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!

Cheers - Bradley from Lucky Orange

编辑时间:2022年3月25日

I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually

elliott footwear
英国
大约2年 人在使用应用
Lucky Orange LLC已回复 2022年3月29日

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

2023年6月6日

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!

Support is good too

Annalise Jewellery
英国
大约2年 人在使用应用
Lucky Orange LLC已回复 2023年6月9日

Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Emilia from Lucky Orange

2023年10月23日

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Deer Park Woodwork
加拿大
大约2年 人在使用应用
Lucky Orange LLC已回复 2023年10月25日

WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.

Cheers - Emilia from Lucky Orange

2022年10月17日

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

Urban Bower
美国
大约2年 人在使用应用
Lucky Orange LLC已回复 2022年10月17日

Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

编辑时间:2022年2月21日

I really love this app as it gave me an insight into exactly where visitors leave the page and help me make changes on my website, which ultimately help in getting more conversions. There was a little issue in upgrading my plan but Bradley was very helpful in trying to resolve this issue.

Reindeer Leather
波兰
接近2年 人在使用应用
Lucky Orange LLC已回复 2022年2月21日

We are always here to help and are so glad we were able to solve your issue. Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thank you for your review, and please don’t hesitate to let us know if there’s anything else we can do for you. Happy tracking!

Cheers - Bradley from Lucky Orange

2022年10月21日

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Dialect Fragrances
英国
接近2年 人在使用应用
Lucky Orange LLC已回复 2022年10月25日

Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!

Cheers - Bradley from Lucky Orange