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The easiest install I've ever had with an app - instantly worked, instant feedback and didn't do anything bad to my site or create any lag. The information provided in the dashboard is easy. Everything is very intuitive and I love the AI question ability for analyzing site data.
We like things easy, especially when it comes to installing and using Lucky Orange! It's great to hear that you've had such a positive experience. Our dashboard and Discovery features are excellent for getting the information you need to make data-driven changes to your website. Nothing feels better than finding ways to enhance your customer experience. Thanks for sharing the Lucky Orange love, and we’re always here if you need anything!
Cheers - Justin from Lucky Orange
Working with Lucky Orange has been great so far! The app has so many incredible features to truly give you the data you need to understand how your customers are interacting with your website.
I highly recommend taking advantage of their 15-minute onboarding call to get yourself on the right track.
We're excited to see the changes we can implement on our site from this valuable data.
We appreciate your review! Our 15-minute app tour is designed just for what you described. It introduces you to our 20+ features and answers any questions you may have to make sure you can dive right into visitor behavior. Thanks again for your review, and we're here to support you if you need anything!
Cheers - Emilia from Lucky Orange
So far so good! It is extremely interesting to see how customers interact with our store.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange
So far so good. Found this app during search. I am super pleased with the look, functionality and information provided. Super user friendly and super informative. The info recieved is eye opening and helping us fine tune our Ecomm site
Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. When you have a front-row seat to what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we're so glad you found us through search. We’re always here if you need anything!
Cheers - Justin from Lucky Orange
This app is unexpectedly great! It does an excellent job of tracking customer behavior. The visual design is unique, and the interface is clean and user-friendly. There are still a few areas I'm a bit confused about, but I'm looking forward to exploring them further.
We love to exceed expectations, and it sounds like our visitor behavior has been just what your Shopify store needed. Regarding the areas that are still confusing, I just sent you an email to help clarify any questions you may have. Thank you for your review, and we're here if you need anything else!
Cheers - Justin from Lucky Orange
Other than the heatmaps, which was what I was looking for, I found the recorded session of the customer's journey throughout the site very insightful. Also, there are features such as pop-up announcements and surveys which are very neat additions and you won't have to juggle around multiple apps.
The interface is very intuitive and easy to use. I love their camouflage nick name of the visitors. Definitely recommend this app to those who are looking for functions like heatmap plus many more.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any assistance. Happy tracking!
Cheers - Jordan from Lucky Orange
Lucky Orange has been a game changer for our website! It’s incredibly helpful to see how visitors interact with our pages in real-time. The heatmaps and session recordings provide so much insight, allowing us to quickly identify what’s working and what needs improvement. I especially like the form analytics; it’s amazing to see where users are dropping off. The only downside is that it can take a bit of time to load occasionally, but that’s just a small hicup. Overall, it's been a valuable addition to our toolkit!
Wow! Thank you for your review and kind words! We love when our users refer to Lucky Orange as a "game changer!" There’s truly nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers.
Regarding load time, could you please reach out to support@luckyorange.com and reference this review? Our team is eager to explore your experience and ensure your insights are available faster than ever.
Thanks again for your review, and we're here if you need anything!
Cheers - Bradley from Lucky Orange
Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.
"Game-changer” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Also, thanks for the kind shout-out to our support team. We love to support our users and strive to provide superior service. Thank you for your review, and don't hesitate to reach out if you need anything else. As we always say, we're just an email away!
Cheers - Emilia from Lucky Orange
I wanted to give special thanks to Emilia, who offered very professional help and proved to be kind and knowledgeable. I really valued how she handled my request for support being a new user of LuckyOrange.
Thank you so much for sharing that Lucky Orange! My team and I are always happy to assist our users with whatever they may need. We would love to walk you through a free tour of our app to introduce you to our 20+ feature and answer any lingering questions you may have as a new user. To get that started, please send an email to support@luckyorange.com referencing this email, and we'll find the best time in your schedule to connect. We look forward to hearing from you soon, and happy tracking!
Cheers - Emilia from Lucky Orange
Emilia was very helpful and informative. She took the time to help and explain to me the items I had had questions about and she continues to be helpful and provides excellent customer service and support.
Thank you for leaving us a review! We’re thrilled you enjoy our customer support and technology. Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange