评论 (1,374)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2021年9月15日

excellent app, installed it nearly a year ago and still use it as much today as i did when i started as a new business.

Paw & Glory
英国
大约1年 人在使用应用
Lucky Orange LLC已回复 2021年9月16日

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and your business over the last year! Please let us know if you need anything!

Cheers - Jordan from Lucky Orange

2023年10月16日

I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience.

The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly.

Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus.

All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.

ZAMATHOME
香港特别行政区
大约1年 人在使用应用
Lucky Orange LLC已回复 2023年10月19日

Thank you so much for your thoughtful review! We're thrilled to hear that our heatmaps has been a game-changer for optimizing your website. Visitor behavior truly can make all the difference when it comes to improving user experience. We're also happy to hear that our additional features like session recordings and live chat have been beneficial. Thank you for recommending Lucky Orange's heatmap, and please don't hesitate to reach out if you need any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

2023年8月17日

Lucky Orange is a fantastic app and very effective for data analytics. The data and insights available are extremely useful for decision-making and strategy. The customer support is also very good, and I will highlight Justin who successfully assisted me with getting set up correctly. I highly recommend this app.

Quality Approach Fashion
英国
大约1年 人在使用应用
Lucky Orange LLC已回复 2023年8月25日

Justin here! Glad to be able to assist and help you get set up to optimize your website with Lucky Orange. Don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

2022年1月31日

Recently installed this app and found the support really good when I needed it setting up our account, highly recommend

Smile Fred
澳大利亚
大约1年 人在使用应用
Lucky Orange LLC已回复 2022年1月31日

Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Jordan. M. from Lucky Orange

2020年10月21日

Our trial just ended at redtruckbeefjerky.com - this app is fantastic and helping us optimize our conversion rates. Already seeing an 0.5% increase in conversions

Red Truck Jerky
美国
大约1年 人在使用应用
Lucky Orange LLC已回复 2020年10月22日

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. A 0.5% increase in conversions is fantastic - consider this a virtual high-five! We love to hear that Lucky Orange insights keep giving you that front row experience to show you how visitors use your website. Thank you for your glowing review, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Bradley from Lucky Orange

2023年8月31日

It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.

Off Grid and Solar Store
美国
大约1年 人在使用应用
Lucky Orange LLC已回复 2023年9月27日

We're delighted to hear that our app has been instrumental in understanding user behavior on your site. I and the rest of my team love to help users like you get the most of our Lucky Orange. We love to impress our users with our technology, onboarding and support. Thank you for your trust in Lucky Orange, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

2021年10月28日

A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.

Pragma style
加拿大
大约1年 人在使用应用
Lucky Orange LLC已回复 2021年10月29日

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and sharing the Lucky Orange love! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

编辑时间:2019年3月25日

Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.

Lalage Beaumont
英国
大约1年 人在使用应用
2018年11月13日

This app is brilliant I've used this on multiple stores / websites. Very useful to find out what is working and what is not on your store.

I had a few issues with billing / setup customer service is always very good and quick! Thanks for Justin for sorting all this out for me.

Keep up the good work!

Feisty-Fox
英国
大约1年 人在使用应用
2020年7月16日

Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.

SlayThyName
德国
大约1年 人在使用应用
Lucky Orange LLC已回复 2020年7月20日

Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Jordan from Lucky Orange