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Pretty easy to install and the recordings are a game changer to understand customs journeys as a first time buisness owner!
Thank you for taking the time to leave us a review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Please let us know if you need anything!
Cheers - Emilia from Lucky Orange
VERY BAD SUPPORT.
They don't even try to solve the problems in their app !
Really, bad experience with them !
Their competitors are better !!
We appreciate your feedback and understand your frustration. We strive to be compatible with as many sites as we can but in some rare cases, there may be an element or area of a website that we are not compatible with. Our developers took a look at your site and determined that you currently use a web component with a shadow root that our system is not currently able to pick up in session recordings.
Additionally, your refund has been issued, and we appreciate your patience.
If you have any other questions, don’t hesitate to reach out. I look forward to hearing from you soon.
Regards - Kelsey from Lucky Orange
Very useful app, it shows you How your customers and visitors behave on your store, therefore you can modify your add or Ui accordingly I strongly recommend it
We appreciate your review and strong recommendation! We love when our users describe us as "very useful!" Seeing everything your visitors and customers do in real time provides tremendous insight as you work to improve your customer experience and conversions. If you need anything, please don't hesitate to reach out to our team for assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Really useful app for my business, great analysis and awesome customer service! Very pleased customer!
Thank you for your review! Our team is always here to help, and we are thrilled we were able to impress you with our support and technology. Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
This is an excellent app, very easy setup for Shopify, and the customer service/onboarding call was 100% worth the time, extremely helpful. Highly recommend. This heatmap app has more features than I actually expected like page interaction and live view, and more than any other I looked at.
These are words we love to hear! Seeing what your customers experience in real time can provide the insights you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review and recommendation. Please let us know if you need anything!
Cheers - Justin from Lucky Orange
Must have. It really helps to track what customers really care about
Must-have’ is a phrase we love to hear from our users! Seeing what your customers experience in real time can give you the insights you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review, and we're here to support you if you need anything!
Cheers - Emilia from Lucky Orange
This is a great app, it really help me see where my customer visited and thier action
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I’d love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if my team or I can assist you in any way.
Cheers - Bradley from Lucky Orange
We've been using this app for about a week now and I must say I'm impressed. It's easy to use, provides great analytics, and has some good features. I think the best part is how quickly we were able to integrate and use. Looking forward to diving in and getting the most out of it for help with our website traffic and conversions.
We love impressing our users, and we're thrilled to have already accomplished this goal. Have you tried our Discovery feature? It helps you find answers to your most pressing questions about visitor behavior, such as what actions frustrated visitors or those who didn’t convert took while on your website. Our team is excited that you’ve found Lucky Orange easy to use and that you’re diving into the insights to improve your conversions. Thanks for your review, and remember, our team is here if you need anything!
Cheers - Justin from Lucky Orange
Really inciteful to see where people are stopping, spending more time on, skipping past. Really valuable!
Thank you for your review! There is really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers! Thanks again, and don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
Very useful for getting valuable visitor insights
We appreciate your review and kind words! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Happy tracking!
Cheers - Jordan from Lucky Orange