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The app is an absolute rip-off, it doesn't let you see your past visitors when you run out of viewer credit and forces you to upgrade to even see your old data... very disappointing
You should still see data for visitors you’ve already tracked without having to upgrade as long as it is within your plan’s data retention window, which is 30 days for the ...
not working for me! Not like it very slow never recommended installing on the store... please try your own risk
Hey Fashionivo. We are sorry to hear you are having some trouble with your first experience on Lucky Orange and we would love to see what we can do to give you some ...
l'application fonctionnait jusqu'au jour j'ai payer un abonnement, du jour ou lendemain l'application ne fonctionne plus et je n'ai pas réussi à contacter le service client !
We appreciate your feedback and apologize for your experience. Did you contact support@luckyorange.com? We haven’t been able to find any emails to our support desk from your ...
I tried using this app by installing it on my store and it did not work. I emailed support and after 1 week they replied. I tried again to re-install the app and again it did not work.
I emailed support again it has been over a week and still waiting for their reply.Their support is not good at all. I can't imagine if I actually had an actual problem with their app and I needed their help. I ...
The app didn’t work , I tried many times , but nothing . The live session is not available every time
Oh no! This isn’t what we want to hear. We want all of our customers to have an amazing experience with our app, and you are no exception. My team and I would like to connect ...
_______________________STAY AWAY_______________________
i canceled the next month subscription because they dont record a lot of connections then they canceled the current subscription that i already paid for.a lot of issues with this app.i don't recommend it
-------------Update April 16---------
Hi Amine, Unfortunately despite multiple attempts we have not been able to reach you to help resolve this issue. We hope to have the ...
The app itself is kind of bad poor work, but after no more pay rate it will have to fly every 2-3 days... Not like
Please accept our apologies for your frustrations. Our team would like to better understand your experience and how we could improve it. We’ve tried to reach out several ...
No encontré la manera de ingresar a ella, me pide un correo que nunca ingrese para crear la cuenta porque la descargue directamente de Shopify y resulta que no reconoce el correo ni las claves, y si no puedo ingresar... NO ME SIRVE.
Thank you for your feedback. As I mentioned in my email, your site is set up correctly and tracking. We believe that this issue may be caused by an adblocker, whether it’s ...
I have contacted lucky orange multiple times, with 0 resolutions nor responses for well over 3 weeks now. I am extremely displeased after paying for my membership.
The app is not loading when clicked on
i have installed it and once i click on it, it comes to a blank screen
We are glad to have been able to resolve your issue. Please don't hesitate to reach out should you have any questions!
Cheers- Bradley from Lucky Orange