Lucky Orange Heatmaps & Replay

Customer service is great, (Emilia) was very knowledgeable and explained things clearly and patiently. Exploring more to learn to how to fully utilize it but so far looks very promising

Form analytics wasn't working for us. After a struggle with Lucky Orange to respond to support emails they were able to guide us around the problem. I would give this app a 5 star, but I feel their support could improve.

I love this app so far. It has all the services you need to understand your user base, which is the most vital information to succeed with e-commerce.

I use the video session recording and heatmap daily to understand how my project SparklyTails serves our clients, and we are about to launch a research campaign using the Lucky Orange survey.

Great product and customer support

Does what it says. They are adding new features all the time. Great support and easy to use interface.

So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.

i recommend this app to anyone who wants to see exactly what their customers do on their website. Very good and I love it a lot

The recording features on this app are good and you gain valuable insight into visitor behaviour. It's fairly simple to use. However, I remove a star because the heat map tools are temperamental and often show little or no data.

Helps to have a general idea where people are leaving your website and where is the traffic coming from. The only problem is that you will get addicted to look at it!

Lucky Orange is a great tool to use for starting a new store. It is absolutely critical, as it allows you to watch visitors and gain insight into what is working and what is not. You WILL catch mistakes that you or the team have made by using this tool to watch customers and visitors navigate your pages, including pain points where the customer doesn't know how to add to cart, leave a review, or needs a more user friendly page to work with.

This tool isn't necessary later on when the store becomes a success, But... it can still be used when testing new features, sales tactics, or sales funnel techniques.

I gave it 4 stars, because it didn't always seem to work correctly for me. Maybe this had to do with a visitor's privacy settings, but I even noticed it happen with visitors that I didn't have the issue with before.

Other than that, it is a service I will absolutely use for stores to come!

Give it a try! You won't regret it!

It has been a great tool to see how our website is performing. I love being able to get on and see the traffic, how far our reach is, and to be able to see where they are going on our site the most. It has allowed us to tweak our site to make it more user friendly.