评论 (1,374)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2018年4月17日

Great App.

Staff was very helpful getting it setup!

Spektrumglasses
加拿大
8个月 人在使用应用
编辑时间:2023年9月19日

I am thoroughly impressed with their customer support team, especially their leader, Bradley. This app is truly outstanding, and their support is exceptionally helpful and responsive. The level of assistance provided by Bradley and his team is nothing short of remarkable. Their swift and efficient response to queries and issues is a testament to their dedication to ensuring customer satisfaction. I've never encountered a support team as proficient and accommodating as this one. It's evident that they go above and beyond to assist users like myself, making the overall experience with this app truly exceptional. I wholeheartedly recommend it to anyone seeking a top-tier application with unparalleled customer service.

Sowears
巴基斯坦
8个月 人在使用应用
Lucky Orange LLC已回复 2023年9月27日

I'm always happy to assist our users. We've always prided ourselves on our technology, onboarding and support when assistance is needed. Thank you for your business, review and recommendation! As always, we're here to help. Happy tracking!

Cheers - Bradley

2020年3月27日

This app is great to see how people are using your site, verifying where they are coming from and if it is a bot or an actual user. Would highly recommend it. We find it really useful to optimize our site and see where people get held up.

beiam
美国
8个月 人在使用应用
Lucky Orange LLC已回复 2020年3月27日

These are words we love to hear! I’m glad that Lucky Orange is helping you find new ways to optimize your website to drive improvements. Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Justin from Lucky Orange

2018年12月14日

It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!

Solid Gizmo
菲律宾
8个月 人在使用应用
2017年5月4日

This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.

Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.

My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.

Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!

Beautyliciously
英国
8个月 人在使用应用
2023年1月30日

We're currently undergoing a major overhaul on our website and were recommended to install Lucky Orange by our project manager. So far we've been happy with the app and the quick customer service response when we've had a question. In the first 2 weeks Lucky Orange has offered major insight into what was working and what wasn't on our homepage. We're looking forward to continuing to refine our website for higher conversion rates with Lucky Orange.

The Tried Equestrian
美国
8个月 人在使用应用
Lucky Orange LLC已回复 2023年2月3日

Thank you so much for the five-star review and kind words! Fantastic to hear that within the first two weeks of using Lucky Orange, you were able to optimize your home page and discover insights into your visitor behavior. We're here if you need anything!

Cheers - Bradley from Lucky Orange

编辑时间:2016年2月1日

Great app, great tech support.
Thanks Lucky Orange!

Aqaba
美国
8个月 人在使用应用
编辑时间:2020年1月19日

Revealed very interesting information. I could see where my visitors tended click, and where they exited my site. Helped me identify good and bad points of my website, so I could improve my conversion rate.

Currently on trial but interested in using LuckyOrange further to see how well it does with a lot of traffic!

Paws of Pride
香港特别行政区
8个月 人在使用应用
Lucky Orange LLC已回复 2020年1月20日

Glad you are able to leverage our seven-day free trial to help you identify what is working and areas of improvement for your website. Improving conversion rates is an area we take great pride in and are very much looking forward to continuing to work with you!

Cheers- Kelsey from Lucky Orange

2020年8月24日

5 Stars are not enough to give ratings for this Lucky Orange app. I am enjoying a lot with live visitors activity viewing and also with video recordings data of all the visitors activity. Especially customer support is just awesome. I recommend everybody to enjoy this features by installing this app.

RINCOMART
美国
8个月 人在使用应用
Lucky Orange LLC已回复 2020年8月26日

WOW! Thank you for a 5+ star review! Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Thank you for your review and recommendation!

Cheers - Justin from Lucky Orange

2023年8月20日

Absolutely essential! This app gave me a lot of insights on how my customers are navigating the store, and inbuilt chat and surveys are a great addon! I wish they had a plan under $10 but the app is totally worth it!

PromptGeek
印度
8个月 人在使用应用
Lucky Orange LLC已回复 2023年8月25日

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave this review, and please let us know if you need anything!

Cheers - Emilia from Lucky Orange