评论 (1,454)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2016年12月9日

Form analytics wasn't working for us. After a struggle with Lucky Orange to respond to support emails they were able to guide us around the problem. I would give this app a 5 star, but I feel their support could improve.

The Joy Factory 3
美国
12个月 人在使用应用
2023年9月21日

I love this app so far. It has all the services you need to understand your user base, which is the most vital information to succeed with e-commerce.

I use the video session recording and heatmap daily to understand how my project SparklyTails serves our clients, and we are about to launch a research campaign using the Lucky Orange survey.

Great product and customer support

Sparkly Tails
英国
9个月 人在使用应用
Lucky Orange LLC已回复 2023年9月27日

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Emilia from Lucky Orange

2017年5月9日

Does what it says. They are adding new features all the time. Great support and easy to use interface.

Cloth Diaper Kids
加拿大
9个月 人在使用应用
2023年7月21日

So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.

Maileg USA
美国
8个月 人在使用应用
Lucky Orange LLC已回复 2023年8月8日

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Emilia from Lucky Orange

2023年3月25日

i recommend this app to anyone who wants to see exactly what their customers do on their website. Very good and I love it a lot

NightsMarket
澳大利亚
8个月 人在使用应用
Lucky Orange LLC已回复 2023年3月28日

Thank you for the recommendation! Happy to hear you love using Lucky Orange on your site. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2020年6月18日

Helps to have a general idea where people are leaving your website and where is the traffic coming from. The only problem is that you will get addicted to look at it!

Intelligent Neck Massage™
葡萄牙
6个月 人在使用应用
Lucky Orange LLC已回复 2020年6月19日

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

2017年1月25日

Lucky Orange is a great tool to use for starting a new store. It is absolutely critical, as it allows you to watch visitors and gain insight into what is working and what is not. You WILL catch mistakes that you or the team have made by using this tool to watch customers and visitors navigate your pages, including pain points where the customer doesn't know how to add to cart, leave a review, or needs a more user friendly page to work with.

This tool isn't necessary later on when the store becomes a success, But... it can still be used when testing new features, sales tactics, or sales funnel techniques.

I gave it 4 stars, because it didn't always seem to work correctly for me. Maybe this had to do with a visitor's privacy settings, but I even noticed it happen with visitors that I didn't have the issue with before.

Other than that, it is a service I will absolutely use for stores to come!

Give it a try! You won't regret it!

Thesideboardbuffet
美国
6个月 人在使用应用
2018年6月6日

Awesome app! It allows us to better understand what visitors are doing on our website. We love the fact that it has a chat function which allows us to do more on one app than a separate chat app. Most importantly, it allows us to fine tune whatever that doesn't seem right on our website.. instantly e.g. broken links, radio buttons that are not working etc.

Would love to see more powerful analytics reports with suggestions and recommendations. That will be marvellous!

Looking forward to more powerful features. Keep up the good work guys!

www.onlybrown.com
- Men's Fine Leather Goods & Accessories

Onlybrown
新加坡
5个月 人在使用应用
2023年2月8日

Sooo useful, it's recommended for all starters
it gives you a full monitoring that helps you in analyzing and detecting defects

Alifraa
意大利
5个月 人在使用应用
Lucky Orange LLC已回复 2023年2月9日

"So useful" is always great to hear! Thank you for leaving us a review. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

2016年7月6日

Cool app, let you watch recordings of the people who browsed your site.

Wilson Street
美国
5个月 人在使用应用