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Awesome app! It allows us to better understand what visitors are doing on our website. We love the fact that it has a chat function which allows us to do more on one app than a separate chat app. Most importantly, it allows us to fine tune whatever that doesn't seem right on our website.. instantly e.g. broken links, radio buttons that are not working etc.
Would love to see more powerful analytics reports with suggestions and recommendations. That will be marvellous!
Looking forward to more powerful features. Keep up the good work guys!
www.onlybrown.com
- Men's Fine Leather Goods & Accessories
Sooo useful, it's recommended for all starters
it gives you a full monitoring that helps you in analyzing and detecting defects
"So useful" is always great to hear! Thank you for leaving us a review. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Cool app, let you watch recordings of the people who browsed your site.
Great app but seems buggy at times but they are always working to improve the app. They just need to release a mobile app to keep track of things on the road and to take online chats with you.
nice app, useful and very nice to store for optimiz the website and categories of website, very nice app.
Love to hear that you’ve been able to learn more about your visitors to optimize your store! We would love to earn your 5-star review as you continue your journey with Lucky Orange and have had time to experience the full value of our insights! Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Bradley from Lucky Orange
It works decently well, had a glitch and the tech staff helped me out after hours. There are a few place where it won't capture all the information but it does a pretty good job.
i recommend app for every to must use... it very informative
luck orannge gives me a very self explanatory report.
Thank you for your review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Bradley from Lucky Orange
So far so good. I haven't been using the app very long but my onboarding call was really helpful and promising! I look forward to seeing how this app can help my team understand customer behavior even more!
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything.
Cheers - Emilia from Lucky Orange
I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave...
TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google.
i used this app to help me see why my store wasn't generating sales and it was amazing as I can see the recording of those who visit my website but have one comment if possible I would like you to return the feature where I can sort visitors by the length of their stay on my website
Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thank you for your feedback; we’ve already logged your feature request and will be looking at adding it in the future. Thank you for your review, and we’re glad to be a part of your website’s journey. Happy tracking!
Cheers - Kelsey from Lucky Orange