评论 (1,195)

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2019年8月28日

Lucky Orange is the app that helped me figure out what were the things that confused my site's visitors and what changes or improvements I needed to make, or new things to test, based on these conclusions. With the help of this app, I could clearly see what I needed to alter to give my visitors an easy and pleasant experience. You can also use the polls feature to show your visitors you care about them and thus get their feedback, which in the end will prove to be really beneficial for your store. The Live Chat feature is powerful too, as you can instantly solve your visitors' problems right then and there, and avoid/minimize the cart abandonment possibility. One of my wisest choices in terms of apps selection for sure. Their team was also ready to answer my questions and helped me out big time! (Thank you, guys!) Highly recommended!

dogaccessories.pet
希腊
5个月 人在使用应用
2023年1月13日

Loved the call with Emilia. I almost missed my scheduled call, but she still hopped on one with me and immediately helped me out with my issue. Grateful for that (:

wickte
英国
5个月 人在使用应用
Lucky Orange LLC已回复 2023年1月18日

We're so delighted that your experience with Emilia was great! We're here if you need anything else. Happy tracking!

Cheers - Bradley from Lucky Orange

2020年5月16日

I heard about this app is one of the training since then I installed it the best thing I love about it is that I can see live or recorded insight about a customer journey on my website which helps me to take many decisions to improve my store. It's an amazing feature of this app and makes it great

Tajomo Online Shopping
阿拉伯联合酋长国
5个月 人在使用应用
Lucky Orange LLC已回复 2020年5月18日

“Amazing” and “great” are words we love to hear from our customers! It’s great to hear that Lucky Orange insights have made a difference in growing your website. Nothing feels better than making sure your customer experience is better than ever. We appreciate your review and happy tracking!

Cheers - Justin from Lucky Orange

2023年4月19日

If you're looking for a way to boost your online store's performance and gain insights into your customers' behavior, the Lucky Orange app for Shopify is an excellent tool to consider.

With Lucky Orange, you can easily track your visitors' movements on your site, including clicks, mouse movements, and scrolling patterns. You can also see where they are coming from, how long they stay on your site, and which pages are most popular.

One of the best features of Lucky Orange is its session recording capability. You can watch replays of individual visitors' sessions on your site to see exactly how they interact with your store. This is incredibly useful for identifying areas of your site that may be causing confusion or frustration for your customers.

In addition to session recording, Lucky Orange offers heatmaps, which show you which areas of your site are getting the most attention. This can help you optimize your site's design and layout to better serve your customers' needs.

Another useful feature of Lucky Orange is its chat feature, which allows you to communicate directly with visitors on your site in real-time. This can be especially helpful for answering questions, addressing concerns, and guiding customers through the purchasing process.

Overall, the Lucky Orange app is a powerful tool for anyone looking to gain a deeper understanding of their customers and improve their online store's performance. Highly recommended!

Room To Glow
英国
5个月 人在使用应用
Lucky Orange LLC已回复 2023年4月24日

Thank you so much for your review and recommendation! Lucky Orange's features, such as session recording, heatmaps, and real-time chat, are designed to enhance online store performance and provide valuable customer insights. We're glad it's been a helpful tool for you! Thanks again for this five-star review! Always here if you need anything from our team!

Cheers - Emilia from Lucky Orange

2017年3月9日

One of the best app's, provides very good information to help improve sales!

Sage Brush Gun Dogs Llc Store
美国
5个月 人在使用应用
2021年10月6日

There where an issue with my login for a while but the customer support was amazing and made sure that everything got fixed as soon as possible, highly recommend this app and their support team

Calm Crystal
瑞典
5个月 人在使用应用
Lucky Orange LLC已回复 2021年10月6日

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Kelsey from Lucky Orange

2022年10月18日

The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!

MyMiniGrip
美国
5个月 人在使用应用
Lucky Orange LLC已回复 2022年10月19日

Thank you so much for the five-star review and feedback! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

2023年2月8日

Very useful tool as it enables us to view our visitors activity, the products they view and how many times they've returned to our website. Also, the heat map allows us to see the areas of our website that our viewers tends to gravitate towards. Really insightful.

CultureClassicsOfficial
英国
5个月 人在使用应用
Lucky Orange LLC已回复 2023年2月9日

Thank you for the five-star review! Great to hear that you're using Lucky Orange to study your website visitors' behavior and identify where they're gravitating. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

2017年6月13日

This is one of the best apps I have ever installed, I was able to learn from watching exactly what my customers did where I needed to improve my site.
Thank you!!

Rugs World
美国
5个月 人在使用应用
2021年1月12日

This app is probably hands down the best app I have ever installed. Watching how my customers click identified a dozen design flaws instantly. I am literally stunned at what you can learn with Lucky Orange. This is my first 10 mins on the app and I am in love. Going to install it on every website I have built.

Divine Consign
美国
5个月 人在使用应用
Lucky Orange LLC已回复 2021年1月12日

“Hands-down the best app I’ve ever installed” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything!

Cheers - Jordan from Lucky Orange