Lucky Orange Heatmaps & Replay , 1,151 条评论
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This is a great app. So far the experience has been great. Customer service is responsive. Definitely recommend!
We’re so glad that we were able to impress you with our technology and customer support. Thanks for your review and passed along your review to my colleague Justin to share your kind words. Don't hesitate to reach out with any questions. Happy tracking!
Cheers - Emilia from Lucky Orange
Excellent app that actually shows exactly where the customer is browsing & where they stopped on the page. Great for improving store design and troubleshooting potential issues that prevented customers from making that purchase. Highly recommended! A "Must-Have" app especially if you are new to Shopify!
We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you.
Cheers - Justin from Lucky Orange
This is a must have app seriously!! The amount of issues i did not know I had with my site this app helped me find exactly what and where the issue was. Definitely recommend ! Customer service is amazing as well.
Seems like support on this plugin has gone down significantly.
Implementing it, while it should automatically place the code, doesn't and now when opening the app tab after it may me pay $10 shows up as blank -_-
Used to be one of my favorite plugins.
****Update*** We have not had a chance to connect with the merchant after multiple attempts in reaching out.
Hey! Thank you for the feedback. We have reviewed your account and noticed there may have been a previous trial/account that prevented this new site from installing and tracking properly. This should be a simple fix so please email us directly at support@luckyorange.com at your earliest convenience and we can help resolve this right away! Thanks again for the great feedback and speak soon.
Seems like an amazing way to see how customers are navigating your store and how I can improve their experience!
Great App. Amazing support. I had issues installing the app, Lucky orange team contacted me through facebook and fixed the issue. I'm more than happy with the support.
This app is absolutely amazing. The recordings, chat and heatmaps are so incredibly valuable in helping us (a new store) to increase conversion rates and improve our site!
This app gave me insane insights about my traffic! It is an extremely difficult things to analyse audience but this app makes it so easy. I liked the fact that its so easy to use
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. As our founders have always said, you shouldn’t need a PhD in Analytics or a huge budget to be able analyze your traffic and improve your website. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Bradley from Lucky Orange
Must have app for people who takes their shopify serious
This app has been installed on several stores of mine. It gives me insight which no other app does. How many people visited, how many pages on averages, where they are located, the traffic source as well as a really helpful heatmap. I honestly wouldnt be making sales were it not for this app. As it let me know how customers were behaving to certain changes etc. I honestly recommend it to all shopify users it will really help you make and track crucial changes.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thanks for the five-star review! Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange