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Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.
Thank you for the five-star review and recommendation! So glad you're using our sessions tool to discover insights about your customers. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
This app is very important! You can see how your customers/visitors see your site and you can understand their behavior better and you can see what is wrong or missing in your site, what drove customers away, what is working, and what is not. These are all crucial information to make sales. So, thank you for this app!
We've been using this app since our store was on WooCommerce. On Woo, it worked fine by allowing us to see our Conversion tunnels. However, it doesn't show Checkout or Successful purchases on Shopify no matter what URL pattern I put in. Checkout is one of the most important aspects of the customer funnel to monitor to see where customers are not converting. Hopefully this can be addressed so I can update to 5 stars.
Hey HEALTHandMED. Thank you for taking the time to leave this feedback. We absolutely understand your frustration and the importance of tracking the full user journey. At this time, Shopify currently limits the ability to place tracking code on checkout pages to only their customers who are on Shopify Plus. As a result, we are currently unable to track the checkout pages. We would encourage you to speak with your Shopify rep about this need and we would be happy to discuss this in further detail with them (if upgrading to Shopify Plus is not an option for you at this time). Please email us directly at support@luckyorange.com if you need any additional information, and thanks again for the great feedback!
Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.
I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.
Thank you so much Bradley. You were amazing!
Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.
pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!
after sale service is very bad no reply for 5 days . this app is not work in bing ads...I saw one free app with same functions in shopify store
We would love to get your questions answered quickly but our attempts to contact you directly seem to be falling short. Please reach out to us at support@luckyorange.com so we can resolve any outstanding items.
Cheers- Bradley from Lucky Orange
Multi-functional customer analytics app.
I can see how my customers interact with the website, allowing me to change features around. What looks good vs. what IS good will always be two different things; this app allows that type of transparency. Implementation was easy. I was able to have it up and running within a couple of hours of just poking around. My only critique is I would like to dashboard's timezone to be adjustable. Overall absolutely solid and extremely helpful.
Thank you for such kind words! The heart of our mission at Lucky Orange is to provide businesses with insights into customer interactions, enabling Shopify merchants like yourself to make meaningful changes. We're thrilled that you found our implementation process to be easy and straightforward. We're here should you need any assistance, and thanks again for your review.
Cheers - Emilia from Lucky Orange
Best app iv'e seen to see what your customers are doing. I've already corrected several issue after seeing customers use my store. Highly recommend!
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au
Amazing App. Helps me know where to put the action call button and also gives me perfect analysis of the location of my customers.
Locating the perfect placement of your call to action is critical to ensure your visitors are able to easily convert. We have also learned a lot about where are customers are located and how we can better serve them by using Lucky Orange ourselves. Thanks for your feedback and happy tracking!
Cheers- Kelsey from Lucky Orange