Lucky Orange Heatmaps & Replay , 1,139 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Lucky orange is one of those apps that is essential to my store. I do not run and ads without it live because otherwise I cant see any points of friction my customer experiences. This app has saved me so much money on finding simple navigation errors or spelling mistakes that would otherwise deter potential customers. Highly recommend, it isnt even up for debate tbh.
I just want to update my review: It says that I have been using this app for 3 days, when in reality ive been using it for months. I would not be where I am today without this app, I truly mean it. I ALWAYS find something I need to change, even when I proof read my website 5 times before launching an iteration. If you are wanting to know why your conversion rate may have tanked, or what you can do to get it better. Get this app right now.
We're absolutely thrilled to hear that Lucky Orange has become an essential part of your store's operations. It's our goal to make sure you're equipped with the necessary tools to spot any points of friction that your customers may experience. Thank you for your strong recommendation and for being such a valued member of the Lucky Orange community! If you need any assistance, don't hestiate to let us know.
Cheers - Bradley from Lucky Orange
Lucky Orange is a game changer for web analytics. It is an exceptional website analytics app that has completely transformed the way I understand and improve my website's performance. With its user-friendly interface, real-time heatmaps, session recordings, live chat, and conversion funnel analysis, Lucky Orange offers everything you need to boost user engagement and conversion rates. It's a must-have tool for anyone serious about website optimization. Highly recommended!
Wow! Thank you for such a comprehensive review and recommendation! We're ecstatic to hear how Lucky Orange has transformed your website analytics experience. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Always here to support your optimization efforts!
Cheers - Emilia from Lucky Orange
Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
If you're looking for a way to boost your online store's performance and gain insights into your customers' behavior, the Lucky Orange app for Shopify is an excellent tool to consider.
With Lucky Orange, you can easily track your visitors' movements on your site, including clicks, mouse movements, and scrolling patterns. You can also see where they are coming from, how long they stay on your site, and which pages are most popular.
One of the best features of Lucky Orange is its session recording capability. You can watch replays of individual visitors' sessions on your site to see exactly how they interact with your store. This is incredibly useful for identifying areas of your site that may be causing confusion or frustration for your customers.
In addition to session recording, Lucky Orange offers heatmaps, which show you which areas of your site are getting the most attention. This can help you optimize your site's design and layout to better serve your customers' needs.
Another useful feature of Lucky Orange is its chat feature, which allows you to communicate directly with visitors on your site in real-time. This can be especially helpful for answering questions, addressing concerns, and guiding customers through the purchasing process.
Overall, the Lucky Orange app is a powerful tool for anyone looking to gain a deeper understanding of their customers and improve their online store's performance. Highly recommended!
Thank you so much for your review and recommendation! Lucky Orange's features, such as session recording, heatmaps, and real-time chat, are designed to enhance online store performance and provide valuable customer insights. We're glad it's been a helpful tool for you! Thanks again for this five-star review! Always here if you need anything from our team!
Cheers - Emilia from Lucky Orange
I have been addicted to this app! Reveals a lot of insight, incredible :)
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
I would most defiantly recommend Lucky Orange Heatmaps & Replay. Seeing first hand what my site visitors are clicking and not clicking on gives me data on how to improve my site. It shows me whats working and whats not working.
Lucky Orange not only gives me that data, but also offers me ways to improve, communicate and offer promotions to site visitors as well. I am very excited to start my e-commerce journey with Lucky Orange!
Thank you for your review and recommendation! We're delighted to hear that you're already finding value in seeing firsthand what your site visitors are clicking on. It's great that our tool is providing you with valuable data to improve your website and identify what's working and what's not. We're excited to be a part of your e-commerce journey, and we're here to support you every step of the way.
Cheers - Emilia from Lucky Orange
ottima applicazione
Vielen dank!
Cheers - Emilia from Lucky Orange
Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!
Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website!
Cheers - Justin from Lucky Orange
great app!
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
This app is truly amazing. It's been a game changer in terms of reviewing for conversion. It takes the guesswork out of determining what's not working. Can't wait until our company can move from the free plan to the paid plan to explore more features.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange