Lucky Orange Heatmaps & Replay , 1,140 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Emilia was really helpful with integration!
Thank you so much for your kind review! It was a pleasure assisting you with the integration process. I'm glad I could be of help. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Lucky orange has been great and their support is amazing and so helpful! They always get back promptly. Looking forward to the information I will gain and be able to apply to my business.
Thank you for sharing the Lucky Orange love! We're delighted that Lucky Orange helps you optimize conversion rates and understand your site's users better. Visitor behavior really makes all the difference. If you ever need further assistance, feel free to reach out. Thanks again, and happy tracking!
Cheer - Emilia from Lucky Orange
I must say that this app is Excellent!! So many features that I did not know were part of the app. It's a great way for me to improve my customer experience when visiting my Shopify store.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Justin from Lucky Orange
Super helpful to see what customers are doing on my site. It will help me optimize and fix rage clicks (which Lucky Orange shows you). And support has been great too.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this review and recommendation! We’re here if you need anything else.
Cheers - Emilia from Lucky Orange
Great app showing daily visits and heatmap so that I can identify what is wrong on my page.
Thank you so much for your kind review! We're thrilled to hear that our app has been helpful in identifying areas for improvement on your page. It's great to know that the daily visits feature and heatmap have been valuable tools for you. Thanks again for your review, and we're here to assist you with any further needs you may have. Thanks again!
Best app in the Shopify store, will let you know how to improve your store, products, descriptions, etc
WOW! It’s an honor to be considered the best app in the Shopify app marketplace! Thank you for your kind words! Our goal is to provide valuable insights and guidance for improving your store, products, and descriptions. We're dedicated to helping you succeed in your e-commerce journey.
Cheers - Kelsey from Lucky Orange
Lucky orange has been instrumental in improving our website conversion. It's a no brainer for those that newly launched their website or are A/B testing their landing pages!
Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
very good and helped me know how to improve my store according to how my customers view it
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
This is a very interesting app as it allows me to see things that I otherwise would not be able to see and make adjustments accordingly. The help team was generous enough to go on a 1 hour FREE zoom call to show me how everything works. I highly recommend Lucky Orange!
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review and recommendation! We’ve passed it along to our support and development teams to share the love. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
To say this was a game changer would the understatement of the year. We quickly realized where our conversion weaknesses were and created a strategy for three different types of sessions that we were seeing. The info was positively invaluable and we are currently overhauling several aspects of the site based on this data which we believe will have a positive impact on conversion. The user experience is so simple and intuitive for novices, as well. It was a snap to learn. Highly highly recommend.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy tracking!
Cheers - Emilia