Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Amazing support!
Started testing the app yesterday and I'm enjoying it so far.
It's awesome to be able to talk to the costumers and watch what they are doing in the page live! That definetely helps a looot!
I strongly recommend you give it a try!
Thanks for your review! Seeing what customers do is one thing, but engaging with them while they're on your website is another. Love that Lucky Orange has been just what your store needs. Thanks again, and we're here if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our onboarding and technology. Thanks for this five-star review, and happy tracking!
Cheers - Jordan from Lucky Orange
Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.
These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking!
Cheers - Justin from Lucky Orange
funciona relativamente bem
Muito obrigado pelas suas palavras gentis! Ficamos felizes em saber que você teve uma ótima experiência com o Lucky Orange. Estamos aqui se precisar de alguma coisa!
Obrigado novamente - Justin do Lucky Orange
We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.
Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything!
Cheers - Emilia from Lucky Orange
very good apps
We love to hear that you've been enjoying Lucky Orange! Thanks for sharing the Lucky Orange love and allowing us to share in your store's journey. Thanks for your review, and here's to continued success with visitor behavior! Our team is just an email away if you need anything!
Cheers - Bradley from Lucky Orange
The information on the analytics you can get from lucky orange that you can't get from just shopify are awesome. Especially the feature of the heat maps is very unique and very useful.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Heatmaps are a powerful tool in your digital toolbox to see exactly where your visitors are clicking (or not)! Thanks again for leaving us a review! Always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
I'm a beginner. The app looks great. Installation was easy. Bradley from the customer support team was a big help.
We appreciate your review! Lucky Orange was designed from the beginning to be useful for anyone regardless of experience or education. Even as a beginner, there's so much insight you can gain! Let me know what you think of our new Discovery feature; I think you're going to love it. Thanks again for your review, and we're just an email away if you need anything!
Cheers - Bradley from Lucky Orange
I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.
Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us!
Cheers - Emilia from Lucky Orange
Great app. Easy to use and informative.