Lucky Orange Heatmaps & Replay , 1,145 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Very useful for beginning companies to track customers throughout the country.
Allows for insights and live tracking.
Thanks
This is a good app. I used the free version for a while and then upgraded to the paid version as my views increased. I was able to find out that one of my links wasn't working so it was helpful.
Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Even one broken link can make an impact on your conversion rate, and we're so happy Lucky Orange helped you spot it. Thank you for this five-star review! Happy tracking!
Cheers - Jordan from Lucky Orange
I am on Lucky Orange everyday! It shows me as soon as a customer is live on my website, and tracks their every movement. It makes a sound when a customer enters my site, adds to cart and purchases. Helps me track the site visits, conversion rate and where my sales are coming from (i.e. my facebook ads or instagram posts or google ppc / organic searches). Best and only app I use and great value at $10 US per month. Highly recommend.
We strive to provide a great product at an affordable cost to our customers and excited to hear we are meeting your business's needs. Appreciate the recommendation!
Cheers- Bradley from Lucky Orange
This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.
This is definitely a must have if you are serious about your website. Definitely necessary for CRO with the heat maps and the recordings of visitors. Also has built in Chat system. And best of all, it's priced relatively cheap compared to other Chat systems.
Super easy to use with great user tracking features. Heatmaps are really something else and are very helpful for UX optimization.
Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Jordan from Lucky Orange
Lucky Orange has helped me to improve my website’s. Insane what is possible with this application. The onboarding was great as well!
At Lucky Orange we strive to help you answer as many questions as we can about your website. It's important to us that our customers have a strong understanding of Lucky Orange early on and we are glad to get the opportunity to get you started on the right path.
Cheers- Justin from Lucky Orange
Great App. Lets me see what my customer does and goes through. Helps great with optimization and providing customers with what they need.
works great and gives you a lot of insight on your site and how users use it
Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!