Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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I used this app to watch what my customers are doing. In that sense, i can learn how they interact with my site and overall i am enjoying the experience. It works well as intended
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Jordan from Lucky Orange
Customer service is amazing, cant wait for the new features coming soon. I would use this app on any site that really wants to understand their customers
Being able to understand your customers to make improvements to enhance their experience is extremely rewarding. We can't wait to continue to share with you the latest and greatest Lucky Orange has to offer your business!
Cheers- Justin from Lucky Orange
Amazing! Very helpful, and help my business very well. I have to say that the free plan is amazing...
“Amazing!” is a word we love to hear from our users. So glad that Lucky Orange has been able to make a difference in growing your Shopify store. Happy tracking!
Cheers - Bradley from Lucky Orange
AH-MAZING! I installed this app about three weeks ago, and it has already helped me to save over $300 in sales (which clearly paid for the $10). The fact that it can record what my customers are doing has helped me understand their problems and allowed me to fix it when they either contact me, or when I see a sale lost. So far by watching the videos, I've changed several things on my site that I didn't even know was an issue because on my screen it always displays fine. In short you will NOT regret spending the small amount of money for this incredible app. Please you get to feel like God watching your customers lives on your site :-)
Looks good, the user recordings are unbelievable and a great help. IT shows exactly what the user is doing on your site.
I really loved this app. A highly recommended and must-have app in your Shopify store. You get to know your customer requirements and you can ask for their needs and chat with them.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. It sounds like chat has been a huge asset to your sales strategy as well! Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Justin from Lucky Orange
I really love this app, watching the customers shop has been extremely helpful. I was paying more for a different app that was just a heat map, you get so much more with Lucky Orange. Customer service is amazing too!
Awesome! the recordings are very very very helpful I recovered 5 lost sales with this APP I strongly recommend it to all of you who are running an e-commerce store.
Very Helpful app! Now we can record the pach of customers in our site and see if they are having dificulties at some point to navigate at some point.! Really worth.
This App is very helpful to understand how is the website performing and can also analyse the visitors behavior. It was recommended to my by my tutor and also some friend who use shopify. A must have app!
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and an extra thank you to your tutor and friends for recommending Lucky Orange to you. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan from Lucky Orange