Lucky Orange Heatmaps & Replay , 1,139 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Have been using Lucky Orange for two monthes now, great app! Keeps all data neat and gives great insight!
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
This is the greatest app on the planet, must have if you want a real insight into customer behavior on your site.
I really like the app. Very helpful and useful. Thank you for the support. I'm very satisfied. Thanks
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Justin from Lucky Orange
Thank you the app is very helping me improve and easily develop my website in the right way. customer service very quicky.
Building a strong foundation for your website is a great way to ensure your customers have the best experience possible. It was great connecting to get you familiar with all Lucky Orange has to offer your business!
Cheers- Bradley from Lucky Orange
Lucky Orange is the easiest way I have come across to set up click tracking/heatmaps, polls and chat. Before, this took 3 different apps, so I really appreciate the streamlining effect this has had on my workflow. The app has outstanding visual design, loads very fast and has been glitch free so far. Plus they have been really responsive to my questions and feedback. I am sold.
This app is the kind of app you don't want to pay but have to do it anyways, why because its more than expected, I'm so happy with it. I just fixed 5 errors my website had which i did not know. Just simply looking at my costumer behavior in my site and helping then live to checkout, hum! its just awesome. thank you to the developer of this app. I'll give you 10 stars. love it download it you need this in your web,
I help a costumer from colombia in spanish, this is the costumer service i really want to give my costumers 1 &1 attention. it's like having a physical store but just online wohooo!!. love it love it love it! and yes tomorrow its my last day of trying it and its a keeper.
still many things i have to fix i'm not worried I have '' LUCKY ORANGE''
owner
newyorkhotstyles.com
THANKS THANKS!!!
A really useful app - has allowed us to spot issues and fixes for better user experience quickly. Would recommend.
really astonishing what this app is able to do. from what i have seen now, it might be very useful for the user experience and customer journey research. will try more and more. very quick user support!
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Justin from Lucky Orange
have to agree that his app is amazing. lots of data with filters and trends and utm codes etc. good to give a shot
great app....great customer service