Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited August 16, 2016

Very simple and easy to use. The chat feature has been great for us; very helpful retaining customer information to help convert those leads into sales. Will definitely refer this app to others.

United States
Time spent using app: 8 months
April 21, 2016

Probably the most integrated and powerful analytics and sales tools I've ever used. Delivers way more than promised!

Learn With Mike
United States
Time spent using app: 25 days
April 6, 2016

Incredibly AWESOME app! Thank you soooo much! I found heaps of areas where my customers were confused, which caused them to abandon their carts and not follow through. My abandonment rate now is next to nothing.

Nz Tools
New Zealand
Time spent using app: About 2 years
April 5, 2016

This app is the kind of app you don't want to pay but have to do it anyways, why because its more than expected, I'm so happy with it. I just fixed 5 errors my website had which i did not know. Just simply looking at my costumer behavior in my site and helping then live to checkout, hum! its just awesome. thank you to the developer of this app. I'll give you 10 stars. love it download it you need this in your web,

I help a costumer from colombia in spanish, this is the costumer service i really want to give my costumers 1 &1 attention. it's like having a physical store but just online wohooo!!. love it love it love it! and yes tomorrow its my last day of trying it and its a keeper.

still many things i have to fix i'm not worried I have '' LUCKY ORANGE''



New York Hot Styles
United States
Time spent using app: 3 months
March 21, 2016

I'd say this is the most useful app available through the Shopify app store. If you want to know how visitors react and engage with your site (which everyone with an e-commerce site should), then this is a must-have.

Vinyl Lovers Unite
United States
Time spent using app: 2 months
March 11, 2016

Awesome app. This will increase sales and solve problems.

South Africa
Time spent using app: About 2 months
February 25, 2016

Very promising tool for an affordable budget. Live chat for assistance also works very fast and the agent was able to anwser all my queries. Happy with the analytics and recording that will defintely help me improving the conversion rate of our webshop www.wijnenlacascina.be

Lacascina 2
Time spent using app: Almost 4 years
February 18, 2016

Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!

Glamorous Chicks Cosmetics
United States
Time spent using app: Almost 2 years
February 13, 2016

Very useful for seeing how users use

United Kingdom
February 4, 2016

I have installed this app a few days ago. I am now getting insights as to where customers are confused on the site. I have already noticed a few things that I need to change in order to keep customers happy. I would recommend this app to every webstore out there.

Valley Wedding Supplies
Time spent using app: About 1 month