Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1133 reviews)

K dispozici je bezplatný plán. 7denní zkušební verze zdarma.

Hodnocení (4,7)

Recenze

1 133

Vývojář

Lucky Orange LLC

Watch people navigate your website to increase conversions

Lucky Orange Dynamic Heatmaps provide an interactive overlay

Build announcements that get the right people's attention

See where people abandon their journey on your website

Deliver real time customer support and use collaboration tools

Organize key metrics and high-level trends that matter most

Důležité informace

Oblíbené u firem, jako je vaše

Se sídlem v USA

O této aplikaci

Uvedena

8. červenec 2014

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Kategorie

Analytika zákazníka , Marketingová analytika

Funguje s:

Pokladna, HubSpot, Google Analytics, Zapier, Optimizely

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Discovery - helps you answer pressing questions about your website visitors
Checkout Analytics - View events for what people do on your checkout page

Cena

7denní zkušební verze zdarma

Free

Zdarma

100 sessions/month
30 day data storage

Launch

$19/měsíc

nebo $182.40/rok s úsporou 20 %

500 sessions/month
30 day data storage

Build

$39/měsíc

nebo $374.40/rok s úsporou 20 %

5,000 sessions/month
60 day data storage

Grow

$79/měsíc

nebo $758.40/rok s úsporou 20 %

15,000 sessions/month
60 day data storage

Free

Zdarma

100 sessions/month
30 day data storage

Launch

$19/měsíc

nebo $182.40/rok s úsporou 20 %

500 sessions/month
30 day data storage

Build

$39/měsíc

nebo $374.40/rok s úsporou 20 %

5,000 sessions/month
60 day data storage

Grow

$79/měsíc

nebo $758.40/rok s úsporou 20 %

15,000 sessions/month
60 day data storage

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 1 133

Celkové hodnocení

4,7

Počty podle úrovně hodnocení

85 % hodnocení s 5 hvězdami
966
5 % hodnocení s 4 hvězdami
62
2 % hodnocení s 3 hvězdami
26
2 % hodnocení s 2 hvězdami
18
5 % hodnocení s 1 hvězdami
61

19. únor 2024

Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)

Bead Dangle Design

Spojené státy

Doba používání aplikace: Více než 4 roky

Vývojář Lucky Orange LLC odpověděl 23. únor 2024

Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Justin from Lucky Orange

27. únor 2024

Good tool for user sessions replay. I have two complains:
1) After they upgraded the app and the plan, they took some essential functionality from the old subscriber like me, who is not ready to pay much more for the new plans. E.g. I cannot see add to carts and the customer cart value, which I used to use a lot. That's a disregard of the old customer base (or the way to force the upgrade to the new payment plans, put it as you like)
2) The app crashes from time to time when is used from the mobile. Usually it crashes when replaying a desktop or tablet session. That's an inconvenience because I mostly use the app from mobile browsers.

Elfbeads

Spojené státy

Doba používání aplikace: Více než 2 roky

Vývojář Lucky Orange LLC odpověděl 29. únor 2024

We appreciate your feedback. Shopify made changes in 2023 to how it tracks checkout that requires Lucky Orange users to uninstall and reinstall our app to gain access to these new features. The good news is you’ll have even more ways to track visitors through checkout once you do this. I would be more than happy to work with you to make sure you retain your previous plan after the uninstall and reinstall process. Our app is optimized for viewing recordings on desktop, and I'd be happy to show you some ways to get the most out of session recordings when we connect. Please reply to my last email to schedule a call or use this link to find a time that suits you: https://calendly.com/jdodd-6/15min. I look forward to connecting with you soon!

Best Regards - Jordan from Lucky Orange

25. březen 2024

I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.

Cute Pets

Portugalsko

Doba používání aplikace: 4 měsíci

Vývojář Lucky Orange LLC odpověděl 30. březen 2024

Thank you for your review! So glad we were able to connect to get the issue resolved. We’re always here to support our customers’ successes! I can't wait to see what your visitors and customers do and experience. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review, and don't hesitate to reach out if you need anything.

Cheers - Jordan from Lucky Orange

19. březen 2024

Justin was a big help getting our account upgraded to the new platform. Thanks a bunch!

SugarMuses® MidnightMuses™

Spojené státy

Doba používání aplikace: Více než 4 roky

Vývojář Lucky Orange LLC odpověděl 20. březen 2024

Always happy to help! We're thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else.

Cheers - Justin from Lucky Orange

19. leden 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

The-Ski-Guru HOME

Spojené království

Doba používání aplikace: Více než rokem

Vývojář Lucky Orange LLC odpověděl 22. leden 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

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