Lucky Orange Heatmaps y Replay

Lucky Orange Heatmaps y Replay

Plan gratis disponible. Prueba gratis de 7 días.
Calificación (4,7)
Reseñas
Desarrollador

Características

Popular entre los negocios como el tuyo
  • Ubicados en Estados Unidos

Acerca de esta aplicación

Fecha de lanzamiento

8 de julio de 2014

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Pago, HubSpot, Google Analytics, Google Tag Manager, Wordpress, Optimizely

El análisis de sitios web no tiene que ser difícil. Si quieres una herramienta tan poderosa como Google Analytics pero fácil de usar, no busques más allá de la aplicación certificada de Shopify Plus, Lucky Orange. Con una instalación de 1 clic, puedes aumentar tus ventas en línea desde hoy. Más de 300 mil sitios web han confiado en nosotros para evitar el abandono de carritos y aumentar la tasa de conversión en tiendas Shopify. Ya seas un vendedor experimentado utilizando las mejores...

El análisis de sitios web no tiene que ser difícil. Si quieres una herramienta tan poderosa como Google Analytics pero fácil de usar, no busques más allá de la aplicación certificada de Shopify Plus, Lucky Orange. Con una instalación de 1 clic, puedes aumentar tus ventas en línea desde hoy. Más de 300 mil sitios web han confiado en nosotros para evitar el abandono de carritos y aumentar la tasa de conversión en tiendas Shopify. Ya seas un vendedor experimentado utilizando las mejores... más

Precios

Prueba gratis de 7 días

Gratis

$19/mes

o $182.40 al año con un ahorro del 20%

$39/mes

o $374.40 al año con un ahorro del 20%

$79/mes

o $758.40 al año con un ahorro del 20%

Gratis

$19/mes

o $182.40 al año con un ahorro del 20%

$39/mes

o $374.40 al año con un ahorro del 20%

$79/mes

o $758.40 al año con un ahorro del 20%

Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

1.086 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
19 de enero de 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

The-Ski-Guru HOME
Reino Unido
Más de 1 año usando la aplicación
Lucky Orange LLC respondió 22 de enero de 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

11 de enero de 2024

I have tried Mouseflow, Plerdy, and others and I can honestly say Lucky Orange is, by far, the best. I don't have to take any tutorials or even do anything manually. (But they offer guides if needed and no annoying tool tips popping up on the screen.) Lucky Orange does it all automatically and I can actually read and understand the data and reports. The analytics section alone makes this app a winner over all the others.

LaurelRose Art Prints
Estados Unidos
2 meses usando la aplicación
Lucky Orange LLC respondió 12 de enero de 2024

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. We strive to impress our users with our technology, and our team loves to hear how much you've been able to get out of Lucky Orange! Visitor behavior really makes all the difference, especially when it's what you need when you need it. Thank you for this five-star review, and we’re here should you need anything else! Happy tracking!

Cheers - Emilia from Lucky Orange

29 de enero de 2024

Lucky Orange Heat Map has given us the ability to see where people are executing on our site. We also bet the ability to see where people are dropping off. With this information we can change to adapt to users.

16BLKS
Estados Unidos
3 meses usando la aplicación
Lucky Orange LLC respondió 31 de enero de 2024

Seeing exactly what your visitors and customers do and experience on your website through heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

18 de diciembre de 2023

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Terijon.com
Estados Unidos
Alrededor de 1 año usando la aplicación
Lucky Orange LLC respondió 20 de diciembre de 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Emilia from Lucky Orange

Fecha de modificación: 4 de enero de 2024

Update to response: The recordings are NOT traffic bots. I don’t run traffic ads. Only conversion ads with low traffic, high intent. I get maybe 15 visitors a day from these ads ( which are accurately reflected within heatmap apps and my ads account) .

These bots are crawlers. That means if you have any products listed on Google or in Facebook or IG shop both platforms will run crawlers to your site. These crawlers run anytime you list a new product, change your price or run a sale. So if you're having a sale they will run bots to every single product page that is a part of that sale durning the length of that sale and a couple days after to reflect the new retail, non sale pricing. So if you have 2,000 products that are a part of that sale you will get 2,000 crawlers a day during that sale and a couple days after. If you list 20 new products in a day you will have 20 crawlers that day....ect.

These crawlers do this to transfer and update information in real time. So no, Lucky Orange is not recording bot traffic for you to know. They are recording crawlers ( which every single site NEEDS to have if using either platform to list products on them). Not all bots are bad. Some are NEEDED. They just shouldn’t be recorded and add to your traffic count because they are not real shoppers so have no purpose to be on the dashboard because heatmaps and recordings are for you to better understand your shoppers, not crawlers.

So IF you don't run sales or list lots of new items, IF you don't list products on Google, Facebook or Instagram shop and IF you don't run ads then Lucky Orange is for you. Otherwise expect to pay for thousands and thousands of crawler traffic, not real clients) .

Original review:
Allow bots to recorded in an effort to up your replays to up the price for your shop.

I used this app for months and months because I loved their layout. Unfortunately they allow bot views to be tracked to up the cost for your store. This means if you use Google to list products or run any Facebook ads anytime either crawls your site it is listed as a recording. It's impossible to block IP's from either of these as each view is a different IP for each bot visit.

This last month I had over 3,000 recordings from bots from Facebook and Google alone. It drove up my recordings sessions AND made it impossible to sort through real client replays. I reached out for support previously and they said they can not exclude bots from the recordings as it was not something that was possible to do..... Shopify itself excludes bot visitors from your daily visitor count as well as I have come to find out all other replay apps do as well. Even apps that show you recently viewed products have triggers in place to remove data from bots. So in essence, that response from them was not correct. If every app can, they can too.

I reached out again about this and crickets so I finally uninstalled the app. It's clear they don't want to remove bot views in order to get more money from their clients. I would of had this app for the life of my business if they would have put features in place ( like literally all other apps are able to do ) to prevent the tracking of bots. They care more about the money than their clients and that is not how a business should be run. Caring about your customers experience yields more sales long term than quick cash grabs.

I would stick to literally any other replay app instead of them, especially if your store is linked in anyway to Google or Facebook ( which I would imagine most are). Not only are they going to get as much money out of you as possible, they are going to do it by running up numbers that are not actual client recordings AND it makes it impossible to sort through bot recordings to get actual insights from real customers. Imagine going through 700 recordings and only 100 of them are real people.....

Heather Freitas
Estados Unidos
Más de 1 año usando la aplicación
Lucky Orange LLC respondió 3 de enero de 2024

Thank you for your feedback regarding the bots that Lucky Orange tracks and displays within your account. Many of our users want to track bot sessions as a way to detect attacks on their site and ad fraud to prevent paying for clicks on ads by bots. There are ways you can filter recordings in Lucky Orange to exclude sessions that have behaviors common with bots. Our support team would be happy to walk you through how to do that. Simply reply to my last email to get started.

Regarding our delayed response time, we had limited support over the holidays, which was when your most recent response was sent over. Our team responded as soon as we were back in the office. We apologize if this gave the impression that we were ignoring you in any way.

I look forward to hearing from you soon.

Best Regards - Kelsey from Lucky Orange

Acerca de esta aplicación

Fecha de lanzamiento

8 de julio de 2014

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Pago, HubSpot, Google Analytics, Google Tag Manager, Wordpress, Optimizely

Creada por Lucky Orange LLC

Acerca de Lucky Orange LLC

Calificación promedio: 4,7

9 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Soporte técnico

Enviar un mensaje

support@luckyorange.com

Este desarrollador no ofrece soporte técnico directo en Español.

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