Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

  • Popolare tra le attività negli Stati Uniti

Piano gratuito disponibile. 7 giorni di prova gratuita.

Sezione dei valori chiave

Increase your sales

Watch a visitor navigate your site to see what’s stopping them from buying. See where people clicked, scrolled and tapped on your site.

Learn more about your visitors

See which parts of pages drive conversions & which get ignored with Heatmaps. Learn if people are scrolling far enough to see your CTAs.

Convert abandoned carts

Using live chat & viewing visitors in real-time lets you see what’s happening on your site so you can save a sale before losing it.

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

APRIL 22 RELEASES:

*Display original traffic source for every visitor

*Ability to filter heatmaps by UTM

*When returning to Visitors Table from the Profiles you will go back to where you left off

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Over 300,000 websites have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant using top apps like Loox, PageFly & Omnisend or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Data di lancio

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

APRIL 22 RELEASES:

*Display original traffic source for every visitor

*Ability to filter heatmaps by UTM

*When returning to Visitors Table from the Profiles you will go back to where you left off

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Over 300,000 websites have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant using top apps like Loox, PageFly & Omnisend or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Data di lancio

Prezzi 7 giorni di prova gratuita

Vedi tutte le opzioni di prezzo

Free

Gratis

  • 500 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Starter

$10/mese

  • 25,000 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Small Business

$20/mese

  • 60,000 pageviews/month
  • 3 sites
  • 4 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Medium

$50/mese

  • 200,000 pageviews/month
  • 8 sites
  • 10 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

* Tutte le spese sono fatturate in USD.
** Le addebiti ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

Recensioni

4.5 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.

  • 5 stelle su 5
    Il 85% delle recensioni sono di 5 stelle
  • 4 stelle su 5
    Il 5% delle recensioni sono di 4 stelle
  • 3 stelle su 5
    Il 3% delle recensioni sono di 3 stelle
  • 2 stelle su 5
    Il 2% delle recensioni sono di 2 stelle
  • 1 stelle su 5
    Il 6% delle recensioni sono di 1 stelle

Sleepy House Lion

Località Canada

I used this app to review how my customers act when they are shopping on my website. It has a lot of useful information for me as a small business owner who just started!

The Active Kollection

Località Regno Unito

Useless - don't waste your time with this. I have had a fair few problems and the support team never replies to emails, messages, or tweets I've sent them. Maybe they will reply to this!

Risposta dello sviluppatore

16 maggio 2022

We take pride in our technology and customer support, and you are no exception. As I mentioned in my emails to you regarding this issue, our team is working hard on a resolution. We look forward to continuing the conversations as we work to get your issue resolved.

Best Regards - Bradley, Senior Director Client Services at Lucky Orange

Pinnimu

Località Regno Unito

This app used to be great, helped me grow several stores, but now after the update it has become just a fancy time wasting tool. Here's what's wrong with the new update: 1) Does not record events accurately. The number of adds to cart and checkouts initiated do not match with Shopify records. 2) Takes too long to build and play recordings. Most of the times I have to drag the cursor on the timeline to force it to play. 3) No distinction between watched and unwatched. In the old version recordings were marked with a green check after being watched. It was easy to tell which recordings you hadn't watched yet. 4) Option to star or tag a recording is no longer there. You have to navigate to the visitor profile and add a star there, which again is not visible in the list of recordings. Defeats the purpose. 5) In the old version, you could see the IP address of the visitor, their ISP, city, country etc, all compactly displayed in one column. The new version needs one column each for those details - and most importantly you can no longer see the ISP of the visitor! It helped a lot, because just by looking at the ISP it was easy to tell whether or not the visitor was a bot and you could avoid watching the recording and save time. 6) Same with visitor's device, OS and screen size - you could see them all in one column. Now you need separate columns for each, and it no longer shows visitor's screen size which used to aid in optimizing the store for most common screen sizes. 7) Session duration and engagement level are also no longer displayed in the recording list. You could easily choose to watch the most engaged visitors only, but now you can't Overall, this new update is a mega downgrade from the old version. I would have switched to the paid plan immediately after the trial, but did not convince me. They have just beautified the UI and removed all the helpful features. I hope they bring those back or keep the old version active.

Risposta dello sviluppatore

9 maggio 2022

Thank you for your feedback. We want all of our customers to have an amazing experience with our app, and you’re no exception. The latest version of our app is quite different from our Classic version, and we’ve introduced more than 75 new features based on feedback from our customers. Our support team would be happy to walk you through the latest version, help address your concerns and show how you can best use the new version of our app for the tasks you want to accomplish. All you need to do is respond to my last email to start the conversation.

We look forward to hearing from you soon.

Best Regards - Bradley, Senior Director Client Services at Lucky Orange

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