Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with Lucky Orange & scale up as your business grows with a Shopify Plus certified app. 1 click install.

Powerful ways to learn about your website visitors

SESSION RECORDINGS (REPLAY)

Watch people navigate your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live right now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

VISITOR PROFILES

See everything a person does on your website organized in one view. Watch replays of your customers' visits, star key events and by traffic source or cart value. Before contacting customers you can also view their chat logs and previous interactions to understand their experiences.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other apps, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms.

Offer shoppers discounts before they abandon their carts & gain feedback

ANNOUNCEMENTS

Provide a discount or product update to all visitors or trigger announcements by behavior. Use announcements on a specific page or for targeted visitors like those coming from Instagram or Google. Increase your conversion rate by offering discounts and promotions.

SURVEYS

Ask people about their product preferences, technical issues or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

FORM ANALYTICS

Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.

CONVERSION FUNNELS

Quickly see which pages are converting and which are causing visitors to abandon your site.

Talk with customers on your site

LIVE CHAT

Build lasting relationships by helping people exactly when they need it with event- & time-based triggers.

Simplify website analytics on your store’s performance

INSIGHTS

Surface your most meaningful analytics through a customizable dashboard. Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the # of people on your store now, traffic count and traffic sources.