Lucky Orange Heatmaps & Replay
추천 이미지 갤러리
하이라이트
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미국 소재
Get visual analytics on what customers purchase, products they add to cart and checkout abandonment
Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.
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Recordings & Heatmaps - see what people find most interesting (and not)
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Surveys - why guess what your customers want when you can ask them yourself?
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Conversion Funnels - we pre-built them for you so you can see drop off fast
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Optimizable Segments - watch sessions of frustrated or confused visitors & more
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Checkout Analytics - View events for what people do on your checkout page
요금제
7일 무료 체험Free
무료
- 100 sessions/month
- 30 day data storage
Launch
월 $19
또는 연 $182.40 및 20% 할인
- 500 sessions/month
- 30 day data storage
Build
월 $39
또는 연 $374.40 및 20% 할인
- 5,000 sessions/month
- 60 day data storage
Grow
월 $79
또는 연 $758.40 및 20% 할인
- 15,000 sessions/month
- 60 day data storage
Free
무료
- 100 sessions/month
- 30 day data storage
Launch
월 $19
또는 연 $182.40 및 20% 할인
- 500 sessions/month
- 30 day data storage
Build
월 $39
또는 연 $374.40 및 20% 할인
- 5,000 sessions/month
- 60 day data storage
Grow
월 $79
또는 연 $758.40 및 20% 할인
- 15,000 sessions/month
- 60 day data storage
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 1,010개
Excellent, esp customer support!
Thank you so much for this glowing review and special shout-out to our support team! We love to impress our users with our technology and support. :-) There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
10/27/23 Update: I'm going to update my review to 4 stars. I used the previous version for almost 2/3 years and unfortunately, this version doesn't have the tagging and consistently fetches images which diminishes the quality of the recordings. I'll respond to the email.
Since they've upgraded, I've spent 3 days going back and forth with their support to get this app to work. I wouldn't recommend this application.
I apologize for the confusion that having an account on the older version of our platform and the current version created for you when trying to log in to view recordings. I’m glad our support team was able to work with you over email to gain a better understanding of the issue so we could get you logged into the correct account so you can view data again. I want to double check that everything is working from your side, so please reply to my last email to continue the conversation and make sure you’re all set moving forward. You can also call the number included in my email to connect via phone. I look forward to hearing from you soon.
Best Regards - Bradley from Lucky Orange
Great tool to see real time data and customer interaction. Easy user interface. Definitely recommend.
We appreciate your review and recommendation! ! It's fantastic to hear that you find Lucky Orange valuable for monitoring real-time data and customer interactions. Visitor behavior makes all of the difference! Thanks again for your review and recommendation, and please don't hesitate to reach out if you need any assistance.
Cheers - Emilia from Lucky Orange
I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam
WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.
Cheers - Emilia from Lucky Orange
They used to be extremely valuable, but have lost it as they increase prices without adding any extra value nor fixing the core service issues. Recordings are still cut off about 5/10 times. 7/10 times it doesn't record the interactions. It does not align with the unique visit stats of other applications (like Google), but they claim theirs is the exact number.
Price increases should bring in value to your supporting customers. I will have to move on. Thankfully, competitors are more affordable and have more features. Too much competition to be this unreliable and expensive.
Thank you for sharing your feedback with us. We truly value your continued business over the years and are committed to resolving any issues you've encountered. Our team has been proactively reaching out to address your concerns and discuss the issues you've encountered. Please feel free to respond to my latest email to schedule a brief discussion on Google Meet. It’s likely the issues you’re seeing are due to visitors leaving your store within a few seconds, which would generate a no data recording.
It is normal to see discrepancies between analytics tools regarding the number of visitors tracked because of tracker blockers visitors may have in place or differences in when and how various analytics platforms trigger their tracking code. We’d also be happy to walk you through some of the new features we’ve added to Lucky Orange prior to raising prices including email reports, multiple question surveys, optimizable segments and new integrations.
I look forward to hearing from you soon.
Best regards - Bradley from Lucky Orange
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