Lucky Orange Heatmaps & Replay
- 定价
-
提供免费套餐
- 亮点
- 深受美国商家喜爱
- 评分
- 4.7 (1,282)
- 开发人员
- Lucky Orange LLC
配图图库
获取关于顾客购买、添加到购物车的产品以及结账放弃的可视化分析
通过查看访客的实际操作，提高您商店的转化率和销售额。只需点击一个按钮，您就可以查看网站上的会话录制和实时访客，以发现购物车放弃和销售损失的来源。热图显示了购物者对您网站上最感兴趣的内容。我们预建的转化漏斗显示了大多数访客退出购买过程的位置。此外，我们还提供多种预加载的结账事件，这些事件对了解客户行为至关重要。
- 录制和热图 - 查看人们最感兴趣（和不感兴趣）的内容
- 调查 - 为什么要猜测您的客户想要什么，当您可以直接询问他们？
- 转化漏斗 - 我们为您预建，让您快速看到流失点
- 发现 - 帮助您回答关于网站访客的紧迫问题
- 结账分析 - 查看人们在结账页面上的行为事件
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
语言
英语， 德语， 意大利语， 法语，以及 西班牙语
这款应用未翻译成简体中文
适配以下产品：
结账, HubSpot, Google Analytics, Zapier, Optimizely客户行为
营销和销售
视觉和报告
评论 (1,282)
BEWARE. Don't hit your limit, any data on your account is inaccessible (including history) making the app useless. Reached out to customer service and was ignored. There's a no refund policy, so once the transaction goes through, your money is gone. Since I hit the limit in a day (not realizing anything and everything is counted towards the sessions), I have literally a day each month to see my data and then it's gone. Trapped for a year in this scenario. The bad experience does not incentivize me to upgrade, as I don't want to give them anymore of my money. It's not worth it.
We recognize your frustration. Until this review was posted, we didn’t have any record of any communication from you. However, our team is ready to assist you. Please send an email to support@luckyorange.com so that we can assist you in addressing your concerns and helping you find a plan that best fits your Shopify store's traffic and budget needs. We look forward to hearing from you soon.
Best regards - Kelsey from Lucky Orange
Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.
"Game-changer” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Also, thanks for the kind shout-out to our support team. We love to support our users and strive to provide superior service. Thank you for your review, and don't hesitate to reach out if you need anything else. As we always say, we're just an email away!
Cheers - Emilia from Lucky Orange
Not started using this properly yet, but after an onboarding call with Emilia I am excited to get started.... Hopefully Lucky orange will help me get to the bottom of my conversion challenges.
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our users get as much as they can from Lucky Orange, and our 15-minute app tour is a great way to accomplish it. Plus it’s always great to connect with our customers. We can't wait to hear how visitor behavior helped you spot those conversion barriers. Thank you for your review, and don’t hesitate to reach out if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
This app is great for in depth information that is crucial for the growth of my webshop. Customer service is also on point, even a boarding call is available to get you started off on the right track. Thanks guys!
Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
It didnt work for our Impact theme, the hole recording is gliched so we sadly could not use the replays feature. The support said, its currently a bug but it will not be fixed right now. There was no more effort to try and fix my issue. I asked for a refund since the app is not wokring like intended, that was over a month ago, i was charged with 40€ even after chainging the plan to free.
I even have the promis for the refund written, on email, but sadly that has not happened jet.
Dissapointed to say the least
We appreciate your feedback. The custom Shopify theme you’re using handles image carousels in a way that prevents Lucky Orange from capturing visitor data. Additionally, your refund has been issued, and we appreciate your patience. As I mentioned in my email, we had to wait for Shopify to charge you before we could issue the refund. That’s why you saw the charge on your account, which we then immediately refunded once it came through.
If you have any other questions, don’t hesitate to reach out. I look forward to hearing from you soon.
Best regards - Emilia from Lucky Orange
支持
Lucky Orange LLC 可以回答您关于 Lucky Orange Heatmaps & Replay 的任何问题。
开发人员
推出日期
2014年7月8日
专题展示
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