Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

提供免费套餐。 7 天免费试用。
评分(4.7)
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开发人员

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深受同类商家的喜爱
  • 位于美国

关于此应用

推出日期

2014年7月8日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

结账, HubSpot, Google Analytics, Google Tag Manager, Wordpress, Optimizely

网站分析其实并不难。如果您想有一个和谷歌分析一样强大又简单易用的工具,Shopify Plus认证的应用程序Lucky Orange 是最佳选择。只需一键安装,您今天就可以增加在线销售额。在Shopify平台,已有超过30万个网站信任我们,以防止购物车废弃,提高客户转换率。 无论您是使用Loox、PageFly和Omnisend等顶级应用程序的经验丰富的商人,还是刚刚起步创业的新手,Lucky Orange都可以帮助您更好地了解您的访客,从而提高销售额。了解您的店铺中访客的行迹是至关重要的;这是增加销售额的最好方法之一。 会话记录和热图反映出访客在您的网站上点击、滚动和点选的位置。您可以通过会话回放深入了解一个人的行迹,也可以通过查看热图来了解客户具体来源,如Facebook、Instagram或Google PPC,以此得知哪些来源的流量最多。 即时聊天和访客的实时视图组成的强大组合可以防止购物车废弃。如果您看到有人正犹豫不决,您可以使用即时聊天(因为没有人想和聊天机器人...

网站分析其实并不难。如果您想有一个和谷歌分析一样强大又简单易用的工具,Shopify Plus认证的应用程序Lucky Orange 是最佳选择。只需一键安装,您今天就可以增加在线销售额。在Shopify平台,已有超过30万个网站信任我们,以防止购物车废弃,提高客户转换率。 无论您是使用Loox、PageFly和Omnisend等顶级应用程序的经验丰富的商人,还是刚刚起步创业的新手,Lucky Orange都可以帮助您更好地了解您的访客,从而提高销售额。了解您的店铺中访客的行迹是至关重要的;这是增加销售额的最好方法之一。 会话记录和热图反映出访客在您的网站上点击、滚动和点选的位置。您可以通过会话回放深入了解一个人的行迹,也可以通过查看热图来了解客户具体来源,如Facebook、Instagram或Google PPC,以此得知哪些来源的流量最多。 即时聊天和访客的实时视图组成的强大组合可以防止购物车废弃。如果您看到有人正犹豫不决,您可以使用即时聊天(因为没有人想和聊天机器人... 更多

定价

7 天免费试用

免费

$19/月

或 $182.40/年(可节省 20%)

$39/月

或 $374.40/年(可节省 20%)

$79/月

或 $758.40/年(可节省 20%)

免费

$19/月

或 $182.40/年(可节省 20%)

$39/月

或 $374.40/年(可节省 20%)

$79/月

或 $758.40/年(可节省 20%)

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

1,087 条评论

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年1月19日

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

The-Ski-Guru HOME
英国
1年多 人在使用应用
Lucky Orange LLC已回复 2024年1月22日

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

2024年1月29日

Lucky Orange Heat Map has given us the ability to see where people are executing on our site. We also bet the ability to see where people are dropping off. With this information we can change to adapt to users.

16BLKS
美国
3个月 人在使用应用
Lucky Orange LLC已回复 2024年1月31日

Seeing exactly what your visitors and customers do and experience on your website through heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

2024年1月11日

I have tried Mouseflow, Plerdy, and others and I can honestly say Lucky Orange is, by far, the best. I don't have to take any tutorials or even do anything manually. (But they offer guides if needed and no annoying tool tips popping up on the screen.) Lucky Orange does it all automatically and I can actually read and understand the data and reports. The analytics section alone makes this app a winner over all the others.

LaurelRose Art Prints
美国
2个月 人在使用应用
Lucky Orange LLC已回复 2024年1月12日

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. We strive to impress our users with our technology, and our team loves to hear how much you've been able to get out of Lucky Orange! Visitor behavior really makes all the difference, especially when it's what you need when you need it. Thank you for this five-star review, and we’re here should you need anything else! Happy tracking!

Cheers - Emilia from Lucky Orange

编辑时间:2024年1月4日

Update to response: The recordings are NOT traffic bots. I don’t run traffic ads. Only conversion ads with low traffic, high intent. I get maybe 15 visitors a day from these ads ( which are accurately reflected within heatmap apps and my ads account) .

These bots are crawlers. That means if you have any products listed on Google or in Facebook or IG shop both platforms will run crawlers to your site. These crawlers run anytime you list a new product, change your price or run a sale. So if you're having a sale they will run bots to every single product page that is a part of that sale durning the length of that sale and a couple days after to reflect the new retail, non sale pricing. So if you have 2,000 products that are a part of that sale you will get 2,000 crawlers a day during that sale and a couple days after. If you list 20 new products in a day you will have 20 crawlers that day....ect.

These crawlers do this to transfer and update information in real time. So no, Lucky Orange is not recording bot traffic for you to know. They are recording crawlers ( which every single site NEEDS to have if using either platform to list products on them). Not all bots are bad. Some are NEEDED. They just shouldn’t be recorded and add to your traffic count because they are not real shoppers so have no purpose to be on the dashboard because heatmaps and recordings are for you to better understand your shoppers, not crawlers.

So IF you don't run sales or list lots of new items, IF you don't list products on Google, Facebook or Instagram shop and IF you don't run ads then Lucky Orange is for you. Otherwise expect to pay for thousands and thousands of crawler traffic, not real clients) .

Original review:
Allow bots to recorded in an effort to up your replays to up the price for your shop.

I used this app for months and months because I loved their layout. Unfortunately they allow bot views to be tracked to up the cost for your store. This means if you use Google to list products or run any Facebook ads anytime either crawls your site it is listed as a recording. It's impossible to block IP's from either of these as each view is a different IP for each bot visit.

This last month I had over 3,000 recordings from bots from Facebook and Google alone. It drove up my recordings sessions AND made it impossible to sort through real client replays. I reached out for support previously and they said they can not exclude bots from the recordings as it was not something that was possible to do..... Shopify itself excludes bot visitors from your daily visitor count as well as I have come to find out all other replay apps do as well. Even apps that show you recently viewed products have triggers in place to remove data from bots. So in essence, that response from them was not correct. If every app can, they can too.

I reached out again about this and crickets so I finally uninstalled the app. It's clear they don't want to remove bot views in order to get more money from their clients. I would of had this app for the life of my business if they would have put features in place ( like literally all other apps are able to do ) to prevent the tracking of bots. They care more about the money than their clients and that is not how a business should be run. Caring about your customers experience yields more sales long term than quick cash grabs.

I would stick to literally any other replay app instead of them, especially if your store is linked in anyway to Google or Facebook ( which I would imagine most are). Not only are they going to get as much money out of you as possible, they are going to do it by running up numbers that are not actual client recordings AND it makes it impossible to sort through bot recordings to get actual insights from real customers. Imagine going through 700 recordings and only 100 of them are real people.....

Heather Freitas
美国
1年多 人在使用应用
Lucky Orange LLC已回复 2024年1月3日

Thank you for your feedback regarding the bots that Lucky Orange tracks and displays within your account. Many of our users want to track bot sessions as a way to detect attacks on their site and ad fraud to prevent paying for clicks on ads by bots. There are ways you can filter recordings in Lucky Orange to exclude sessions that have behaviors common with bots. Our support team would be happy to walk you through how to do that. Simply reply to my last email to get started.

Regarding our delayed response time, we had limited support over the holidays, which was when your most recent response was sent over. Our team responded as soon as we were back in the office. We apologize if this gave the impression that we were ignoring you in any way.

I look forward to hearing from you soon.

Best Regards - Kelsey from Lucky Orange

2023年12月18日

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Terijon.com
美国
大约1年 人在使用应用
Lucky Orange LLC已回复 2023年12月20日

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Emilia from Lucky Orange

关于此应用

推出日期

2014年7月8日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

结账, HubSpot, Google Analytics, Google Tag Manager, Wordpress, Optimizely

由 Lucky Orange LLC 开发

关于 Lucky Orange LLC

平均评分 4.7

在为 Shopify 应用商店开发应用方面有 9 年的经验

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

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