Lucky Orange Heatmap & Replays

Lucky Orange Heatmap & Replays

by Lucky Orange LLC

View Recordings to see why people abandon carts & grow sales!

4.6 of 5 stars(487 reviews)

See why visitors don’t convert

Spend less time guessing with real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store.

Easy-to-use insights

Know the right changes to make to stop visitor abandonment - no PhD in analytics required.

Help visitors & save the sale

User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.


About Lucky Orange Heatmap & Replays

“Why aren’t my visitors converting?”

Do you know why a visitor left your Shopify store before completing his or her purchase? Lucky Orange knows why.

Installation is fast and takes just a few seconds – no coding required. In addition, Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features:

  • Dynamic Heatmaps
  • User Recordings
  • Form Analytics
  • Live Chat
  • Surveys & Polls
  • Conversion Funnels
  • Real-time Dashboard
  • Daily Email Reports

Stop relying on Google Analytics to tell you and actually see your website through the eyes of your visitors and customers. Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with our User Recordings and Dynamic Heatmaps:

  • User Recordings: User Recordings act like a DVR for your Shopify store, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your store.
  • Dynamic Heatmaps: Navigate through your store just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas.

Start a dialogue with visitors before they even leave. Your visitors have a lot to tell you; you just need to ask:

  • Chat: It’s simple to setup and even easier to use. You’ll be able to respond quickly to questions and even “co-browse” with visitors to actually point to areas on their screen for further clarification.
  • Polls & Surveys: Created pop-up poll questions for a specific page on your Shopify store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.

Analyze like a pro

Interested in monitoring and improving your Shopify store? Don’t miss our Form Analytics or Real-time Dashboard:

  • Form Analytics: Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment.
  • Dashboard: Get an instant look at how your Shopify store is doing through the Lucky Orange dashboard, which includes conversion funnels, historical analytics, real-time analytics, Twitter search, identify traffic sources such as Facebook, Google PPC and more.

Busy? No problem!

Daily/Weekly Email Reports can be sent each morning directly to your inbox for a quick look at your Shopify store’s highlights.

Integrates with

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Media gallery

Support

Free to install

7-day free trial! Plans starting at $10/month.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Opera Beauty

Have been using Lucky Orange for two monthes now, great app! Keeps all data neat and gives great insight!

Purdie Photography Designs

I love this app. It's cool being able to watch live recordings of what your customers did on your site. It helps you to see what they looked at and where they left. I saw a customer on my site, bail out at shipping time as she didn't want to pay a small amount for shipping. This information is interesting and helped me have confidence in my actual products plus I redesigned my navigation menu as I could see people were getting lost and stuck. It's cool when you leave it open on your desktop computer and you hear a doorbell sound that someone is on your shop looking around. That's really fun. Love using this app.

In Style Corner

Great App! It has helped us a lot to understand what is happening in our new website. Thank you Guys!