Lucky Orange

Lucky Orange

by Lucky Orange LLC

Your customers are confused. See why.

4.6 of 5 stars(323 reviews)

See why visitors don’t convert

Spend less time guessing with real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store.

Easy-to-use insights

Know the right changes to make to stop visitor abandonment - no PhD in analytics required.

Help visitors & save the sale

User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.


About Lucky Orange

“Why aren’t my visitors converting?”

Do you know why a visitor left your Shopify store before completing his or her purchase? Lucky Orange knows why.

Installation is fast and takes just a few seconds – no coding required. In addition, Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features: * Dynamic Heatmaps * User Recordings * Form Analytics * Live Chat * Surveys & Polls * Conversion Funnels * Real-time Dashboard * Daily Email Reports

See your website through the eyes of your visitors and customers

Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with our User Recordings and Dynamic Heatmaps: * User Recordings: User Recordings act like a DVR for your Shopify store, giving you the chance to watch recordings of visitors and customers as they interact with your store. * Dynamic Heatmaps: Navigate through your store just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas.

Start a dialogue with visitors before they even leave.

Your visitors have a lot to tell you; you just need to ask: * Chat: It’s simple to setup and even easier to use. You’ll be able to respond quickly to questions and even “co-browse” with visitors to actually point to areas on their screen for further clarification. * Polls & Surveys: Created pop-up poll questions for a specific page on your Shopify store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.

Analyze like a pro

Interested in monitoring and improving your Shopify store? Don’t miss our Form Analytics or Real-time Dashboard: * Form Analytics: Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Dashboard: Get an instant look at how your Shopify store is doing through the Lucky Orange dashboard, which includes conversion funnels, historical analytics, real-time analytics, Twitter search, and more.

Busy? No problem!

Daily/Weekly Email Reports can be sent each morning directly to your inbox for a quick look at your Shopify store’s highlights.

Integrates with

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Media gallery

Support

Pricing 7-day free trial

See all pricing options
Starter

$10/month

  • * All Lucky Orange features (unlimited use)

  • * 25,000 monthly page views

  • * 1 site

  • * 2 operators

Small Business

$20/month

  • * All Lucky Orange features (unlimited use)

  • * 60,000 monthly page views (shared across sites)

  • * 3 sites

  • * 4 operators

Medium

$50/month

  • * All Lucky Orange features (unlimited use)

  • * 200,000 monthly page views (shared across sites)

  • * 8 sites

  • * 10 operators

Large

$100/month

Check out our pricing page for additional plan options.

  • * All Lucky Orange features (unlimited use)

  • * 500,000 monthly page views (shared across sites)

  • * 16 sites

  • * 20 operators

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.6 of 5 stars
Based on 323 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

The Green House Boutique Clothing, LLC

Love, Love, LOVE Lucky Orange! Installation was a breeze and super fast, their guides are easy to understand, and they answered the few questions I had really fast! Who doesn't adore quick, friendly, knowledgeable customer service?! I'm really looking forward to learning from all of the information this app is giving me. I finally feel like I am starting to understand all of the stats I've been getting. Just one suggestion - and I have been told they are working on it - please, please, please make mobile live chat available SOON! I don't always have my laptop on, but my phone is always in my hand. Thanks, Lucky Orange!

Jawolry

This app stopped recording Adds to cart and most of the view content recordings regardless of live sessions! The support team was absent due to weekends! Later the team reached me and helped me through skype chat. They resolved the issue and found out that my theme was a problem due to a design change of my cart. Moreover, he showed me how the site was loading for a long time.

Preferred Bags

I just installed app, needed support and jason was very helpful. So far app is great, probably will update review after several weeks of experience